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Sales Representative
2 months ago
We are seeking a highly motivated and customer-focused Sales Representative to join our team at Granite City Electric Supply. As a Sales Representative, you will be responsible for providing exceptional customer service, generating sales, and maintaining a clean and organized sales area.
Key Responsibilities- Communicate with customers via phone and in-person to take, enter, and fill orders accurately and efficiently.
- Enter stock, special, direct, and back orders as required by customers.
- Maintain the customer sales area in a clean and organized manner.
- Help stock shelves and maintain an organized system to facilitate fast and accurate order filling.
- Display and stock material in the counter area and showroom, and participate in promotions, counter days, and specials as needed.
- Attend classes and meetings to gain product knowledge and improve sales skills.
- Participate in processes and programs aimed at promoting a safe work environment.
- Responsible for general upkeep, cleanliness, and appearance of our facilities.
- Actively support promotions and sales initiatives.
- Strong customer service skills are essential.
- Excellent communication skills are required.
- Good math and computer skills, with experience with Eclipse software a plus.
- Able to adapt quickly to changes and handle pressure and multiple tasks.
- Ability to lift up to 70 lbs and push/pull up to 70 lbs.
- Ability to walk/stand up to 8 hours daily.
- Proven track record of dependability and adaptability.
- Actively communicate within and outside the branch with coworkers, external and internal customers.
- Work with a sense of urgency and provide support to the Manager in inventory control functions, stock maintenance, credits, and defectives.
- Provide information to customers regarding products, pricing, services, and non-stock merchandise.
- Provide support to the Branch Manager in the transferring, warehousing, receiving, and shipping of stock and special material.
- Interact with vendors and their representatives.
- Offer customers solutions that may lead to sales opportunities.
- Help generate sales opportunities.
- Perform other work as assigned.
- High School diploma or equivalent preferred.
- Previous business, construction, or electrical industry exposure preferred but not required.
- Electrical knowledge from a trade school helpful.