Veterinary Client Service Representative

3 days ago


Shelton, Connecticut, United States Community Veterinary Partners Full time
Job Summary

We are seeking a highly skilled and compassionate Veterinary Client Service Representative to join our team at Community Veterinary Partners. As a key member of our hospital staff, you will be responsible for providing exceptional customer service, managing front desk operations, and supporting our veterinary team.

Key Responsibilities
  • Provide warm and welcoming greetings to clients, ensuring a positive experience from the moment they enter our hospital.
  • Manage phone calls, respond to emails, and handle client inquiries in a timely and professional manner.
  • Accurately obtain and record client/patient information, maintaining confidentiality and adhering to HIPAA guidelines.
  • Prepare and file charts, schedule appointments, and confirm client visits.
  • Assist with invoicing, verifying payments, and processing client transactions.
  • Participate in client education, providing information on animal care and wellness.
  • Collaborate with our veterinary team to ensure seamless communication and efficient workflow.
Requirements
  • At least 1 year of experience as a Veterinary Receptionist or Technician.
  • Ability to work in a fast-paced environment, multitasking and prioritizing tasks efficiently.
  • Exceptional organization and communication skills, with a strong attention to detail.
  • Basic knowledge of veterinary care, including vaccinations, medications, and routine medical procedures.
What We Offer
  • Competitive compensation package, including medical, dental, and vision benefits.
  • 401(k) matching and paid time off.
  • Opportunities for professional growth and development.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and compassionate individual who is passionate about animal care, we encourage you to apply.



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