Neurology Liaison Specialist

6 days ago


Shelton, Connecticut, United States VCA Animal Hospitals Full time
Job Summary

VCA Animal Hospitals is seeking an experienced Client Care Specialist or Veterinary Technician to join the Neurology Department as the Neurology Liaison. This role requires a strong understanding of veterinary medicine and excellent communication skills to provide exceptional client service.

Key Responsibilities
  • Client Communication: Provide updates to clients in the waiting room and over the phone, call owners with status updates and lab results, and go over discharge instructions and treatment plans.
  • Record Keeping: Send referral letters, scan and/or fax records, call referral veterinarians for medical records, and enter charges.
  • Filling Prescriptions: Fill prescriptions and go over prescription instructions with clients.
  • Lab Testing: Submit and run all laboratory tests.
  • Scheduling: Manage scheduled appointments and patient drop off for procedures.
  • Assisting the Doctor: Assist the neurologist as needed to ensure a high level of care is given to clients throughout their pet's visit.
Requirements
  • Minimum of 1 year experience working in a veterinary practice.
  • Basic medical knowledge and ability to discuss medical situations with owners.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
What We Offer
  • Competitive compensation and comprehensive benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and supportive work environment.


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