Telephone Support Specialist

2 days ago


Des Plaines, Illinois, United States Unique Repair Service Full time
Unique Repair Service is looking for a Telephone Support Specialist to join our team. In this role, you will be the voice of our company, handling calls from customers and providing exceptional service. Our ideal candidate has excellent communication skills, is detail-oriented, and can work well under pressure.

Responsibilities:
  • Provide timely and effective responses to customer inquiries
  • Create work orders to resolve customer issues
  • Collaborate with internal teams to resolve complex customer concerns


Requirements:
  • Previous experience as a Customer Service Representative (will train)
  • Pass a background check
  • Spanish a plus


Salary Range: Up to $22 an hour with phone experience

Benefits:
  • Monday - Friday schedule
  • Two weeks paid vacation
  • Three sick days
  • Six paid holidays
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Short Term Disability
  • 401K with 2% employer match


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