Customer Experience Advocate with Competitive Salary
1 week ago
We are seeking a Customer Experience Advocate to join our team. This role offers a unique opportunity to deliver exceptional customer experiences while representing our dynamic brand.
Key Responsibilities- Deliver vehicles to customers' doors with our custom car haulers, providing a seamless and memorable experience.
- Load and unload vehicles onto the hauler, ensuring safe transportation and regular inspection of the car-hauler.
- Complete customer paperwork and provide thorough notes in our customer tracking system.
- Maintain a clean driving record and adhere to Carvana's CMV Driver Qualification policy.
- At least 2 years of customer-facing experience.
- Ability to perform physically demanding tasks, including loading/unloading vehicles and working in various weather conditions.
- Must be able to read, write, speak, and understand English.
- Frequent driving requires excellent visual acuity and manual dexterity.
- Base compensation of $17/hour.
- Opportunity to increase hourly compensation by .50 cents every 3 months based on performance.
- Competitive benefits package, including medical, dental, vision, and matching 401k.
About Carvana:
We sell cars, but we're not car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own Mom. Period.
As a Customer Experience Advocate at Carvana, you'll have the opportunity to work with a passionate team dedicated to building, doing, and creating something amazing.
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