Restaurant Experience Manager

5 days ago


Bessemer, Alabama, United States McDonald's Full time

About the Job

We are seeking a skilled Customer Service Lead to join our team at McDonald's. As a Customer Service Lead, you will be responsible for delivering exceptional customer experiences and driving sales growth through effective customer service and team leadership.

Key Responsibilities

  • Provide exceptional customer service to drive customer satisfaction and loyalty.
  • Lead the front-line team to achieve sales targets and improve operational efficiency.
  • Ensure that all customer interactions are handled professionally and efficiently.

What We Are Looking For

We are looking for a highly motivated and customer-focused individual who possesses:

  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Basic math skills for handling cash and operating a point-of-sale system.

Salary and Benefits

As a Customer Service Lead at McDonald's, you can expect:

  • A competitive salary of approximately $42,000-$62,000 per year, depending on location and experience.
  • Ongoing training and development opportunities to enhance your skills and advance your career.
  • The opportunity to work in a dynamic and fast-paced environment with a global brand leader.


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