Customer Service Ambassador

6 days ago


Bessemer, Alabama, United States Carvana Full time

About Carvana

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We're a company that sells cars but we aren't traditional car salesmen. Our promise is simple: we won't sell a car to a customer that we wouldn't sell to our own family members. Period.

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Being a brand ambassador at Carvana means having a passion for our vision and having a motor that never quits when it comes to representing our brand and values. We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to join our team.

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The estimated salary for this position is $17/hour, with the opportunity to increase hourly compensation by .50 cents every 3 months based on performance. Additionally, you'll get to represent our dynamic brand in dynamic ways from delivering memorable customer experiences in the field to helping run one of our Vending Machines (in some locations).

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Key Responsibilities

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  • Deliver vehicles straight to customers' doors with our custom car haulers.\
  • Frequently load/unload vehicles onto the hauler and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive.\
  • Complete customer paperwork and include thorough notes in our customer tracking system.\
  • Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.\
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Required Skills and Qualifications

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  • Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather.\
  • Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours).\
  • Must be able to read, write, speak and understand English.\
  • Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat.\
  • Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.\
  • Frequent driving requires excellent visual acuity and manual dexterity.\
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Benefits

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  • Competitive benefits that include medical, dental, vision, and matching 401k.\
  • Opportunity to increase hourly compensation by .50 cents every 3 months based on performance.\
  • Chance to work with a dynamic and growing company.\
  • Competitive salary of $17/hour.\


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