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Front Office Supervisor

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Hilton, New York, United States Woodbury Full time
Front Office Supervisor Job Description

At Woodbury Corporation, we are seeking a skilled Front Office Supervisor to join our team at the Hilton Garden Inn in Sandy. As a key member of our front desk team, you will be responsible for providing exceptional customer service, ensuring a smooth check-in process, and maintaining a clean and welcoming environment for our guests.

Key Responsibilities:
  • Process and assist with guest check-ins, including confirming reservations, assigning rooms, and issuing room keys.
  • Accommodate guest requests and contact relevant staff as needed.
  • Follow up with guests regarding satisfaction with guest-related issues and complete daily reports/logs.
  • Assist management in training, motivating, and coaching front office associates.
  • Perform front desk duties when subordinate staff are unable to complete their duties or as other guest demands require.

Requirements:
  • Exceptional customer service skills.
  • Ability to work a variable schedule.
  • Professional appearance and demeanor.

Benefits:
  • Daily Pay - get paid on-demand.
  • Medical Insurance.
  • Dental Insurance.
  • Vision Insurance.
  • 401K Employer Match.
  • Paid Time Off starting on first day.
  • Free Life and Accident Insurances.
  • Opportunities for growth and advancement within the Woodbury Group of hotels.
  • Awesome Hilton worldwide hotel discounts (up to 75% off).
  • Employee Assistance Program.
  • Employee Wellness Program.

Founded in 1919, Woodbury Corporation is one of the oldest and most respected hospitality and real estate development companies in the Intermountain West.