Bookstore Supervisor

About This Role:

Hudson is a leading travel retailer seeking a skilled Bookstore Supervisor to join our team at San Jose International Airport. As a Bookstore Supervisor, you will play a key role in managing our store's daily operations, providing exceptional customer service, and leading a team of sales associates.

Key Responsibilities:

• Assist the Manager in managing team members and the daily operation of our stores
• Provide an amazing customer service experience to our customers
• Work any shift, including weekends and holidays
• Work a full-time schedule
• Perform cash register preparation, float verifications, and spot checks
• Ensure that money is secured at all times
• Conduct daily counts and report any discrepancies
• Ensure staff report to work on time, dressed in clean full uniform
• Ensure customers are greeted promptly and served by knowledgeable associates
• Demonstrate effective management of customer queuing
• Assign daily duties and sales targets to sales associates
• Have an in-depth knowledge of bookstore products sold and ensure replenishment and proper rotation of stock
• Maintain housekeeping standards and theft awareness
• Pull and process book returns and manage inventory flow
• Organize store displays and sections to maximize sales potential
• Ensure accuracy of the inventory management system

Requirements:

• One or more years of retail supervisory experience
• Previous bookstore supervisory experience
• Ability to manage, consult, and help plan daily activities with General Manager, Bookstore Manager, and other Bookstore Supervisors
• Approachable and interactive leadership qualities
• Ability to work in a fast-paced environment
• Good time-management skills and multi-tasking abilities
• Good problem-solving skills
• Ability to lift 40lbs

About Hudson:

Hudson is North America's leading travel retailer, with over 30 years of experience meeting the needs and wants of travelers in over 1,000 duty-free, duty-paid, and food & beverage stores. We offer a competitive rate of pay, a 20% off Hudson Employee Discount, and a 50% off Hudson Food & Beverage Discount, among other benefits.