Administrative Assistant to Chief Operations Officer

1 week ago


Houston, Texas, United States AlohaCare Full time
About AlohaCare

AlohaCare is a local, non-profit health plan serving the Medicaid and Medicare dual eligible population. Our mission is to serve individuals and communities in the true spirit of aloha by ensuring and advocating access to quality health care for all.

The Opportunity

We are seeking an Administrative Assistant to provide support to our Plan Operations team. This role will coordinate a demanding workload and provide administrative support in the most efficient, accurate, and professional manner possible.

Key Responsibilities
  • Take, organize, and maintain minutes from area-wide meetings and other meetings advised by the Chief Operations Officer.
  • Frequent interaction and coordination with Plan Operations leaders to include the Senior Director of Plan Operations, Senior Director of Provider Operations, and other leaders within Plan Operations Division.
  • Open, sort, and distribute daily mail for Chief Operations Officer.
  • Prepare letters, complete mass mailings, fax blasts, memos, and reports for Plan Operations leadership.
  • Research and analyze a wide range of information for non-routine and confidential projects.
  • Process various documents for payments and reimbursements.
  • Assist with document production and training materials.
  • Maintain administrative files.
  • Special projects as required and other duties and responsibilities, as assigned per departmental or organizational business needs.
Requirements
  • High School Diploma or Equivalent.
  • 1-3 years of experience as an Administrative Assistant or Office Coordinator.
  • Strong oral, written, and interpersonal communication skills in English, including telephone etiquette.
  • Requires operation of general office equipment to include; PC, fax/copy machine, and ACD Mitel Phones.
  • Intermediate skills using Microsoft Office; Word, Excel, Outlook, and PowerPoint.
  • Able to multi-task and adapt to a fast-paced environment with focus on attention to detail and quality customer service.
  • Flexibility and ability to analyze and problem solve using critical thinking to make sound decisions that contribute to the overall team, departmental, and organizational goals.
Preferred Qualifications
  • Previous experience working in the Medical or Health Plan environment.
  • Word Processing skills of 45-60 wpm with a high degree of accuracy with 10 Key experience.
Working Conditions

This is a sedentary role that involves sitting most of the time, but may involve walking or standing for brief periods of time.

AlohaCare is committed to providing equal employment opportunity to all applicants in accordance with sound practices and federal and state laws. Our policy prohibits discrimination and harassment because of race, color, religion, sex (including gender identity or expression), pregnancy, age, national origin, ancestry, marital status, arrest and court record, disability, genetic information, sexual orientation, domestic or sexual violence victim status, credit history, citizenship status, military/veterans status, or other characteristics protected under applicable state and federal laws, regulations, and/or executive orders.



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