Administrative Assistant to Chief Operations Officer

2 days ago

Houston, Texas, United States AlohaCare Full time
About AlohaCare

AlohaCare is a local, non-profit health plan serving the Medicaid and Medicare dual eligible population. Our mission is to serve individuals and communities in the true spirit of aloha by ensuring and advocating access to quality health care for all.

The Opportunity

We are seeking an Administrative Assistant to provide support to our Plan Operations team. This role will coordinate a demanding workload and provide administrative support in the most efficient, accurate, and professional manner possible.

Key Responsibilities
  • Take, organize, and maintain minutes from area-wide meetings and other meetings advised by the Chief Operations Officer.
  • Frequent interaction and coordination with Plan Operations leaders to include the Senior Director of Plan Operations, Senior Director of Provider Operations, and other leaders within Plan Operations Division.
  • Open, sort, and distribute daily mail for Chief Operations Officer.
  • Prepare letters, complete mass mailings, fax blasts, memos, and reports for Plan Operations leadership.
  • Responsible for producing documents/projects, including complex charts, and slide presentations.
  • Research and analyze a wide range of information for non-routine and confidential projects.
  • Processes various documents for payments and reimbursements.
  • Assist with document production and training materials.
  • Maintain administrative files.
  • Special projects as required and other duties and responsibilities, as assigned per departmental or organizational business needs.
Requirements
  • High School Diploma or Equivalent.
  • 1-3 years of experience as an Administrative Assistant or Office Coordinator.
  • Strong oral, written, and interpersonal communication skills in English, including telephone etiquette.
  • Requires operation of general office equipment to include; PC, fax/copy machine, and ACD Mitel Phones.
  • Intermediate skills using Microsoft Office; Word, Excel, Outlook, and PowerPoint.
  • Achieves results while building trust by communicating in an effective way.
  • Ability to multi-task and adapt to a fast-paced environment with focus on attention to detail and quality customer service.
  • Flexibility and ability to analyze and problem solve using critical thinking to make sound decisions that contribute to the overall team, departmental, and organizational goals.
  • Positive attitude and ability to accept direction.
  • Must maintain a punctual and regular schedule.
  • Must be able to work independently to perform a variety of administrative and secretarial functions which require the use of judgment and initiative to determine the approach for non-routine situations.
Preferred Qualifications
  • Previous experience working in the Medical or Health Plan environment.
  • Word Processing skills of 45-60 wpm with a high degree of accuracy with 10 Key experience.
Physical Demands/Working Conditions

This role is sedentary, exerting up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.

Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time.

Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

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