Incident Command Manager
2 weeks ago
This position is responsible for managing and overseeing the operational aspects of incident response within the University of California, San Francisco (UCSF) Infrastructure Services. The Manager, Incident Command is a pivotal role that ensures all incident management processes are executed efficiently and effectively, aligning with the organization's strategic goals and compliance standards.
Key Responsibilities- Directing the incident command team's response to emergencies such as Information Technology (IT) disruptions and security breaches
- Ensuring rapid and coordinated actions to minimize impact and restore normal operations
- Leading, mentoring, and developing the incident command team, fostering a high-performance culture through targeted training and performance management
- Continuously evaluating and improving incident response procedures and protocols to enhance the effectiveness and efficiency of responses
- Serving as the primary point of contact during incidents, ensuring clear communication across the University, senior leadership, and external stakeholders
- Thoroughly documenting and reporting all incident details and response actions, analyzing incident trends, and preparing detailed reports for strategic decision-making by senior management
The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. We bring together the world's leading experts in nearly every area of health.
PRIDE ValuesUCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity, and excellence – also known as our PRIDE values.
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Incident Command Manager
4 days ago
San Francisco, California, United States University of California , San Francisco Full timeJob SummaryThis is a pivotal management role within Infrastructure Services, primarily responsible for managing and overseeing the operational aspects of incident response. The Manager, Incident Command is expected to work onsite in San Francisco, CA.Key ResponsibilitiesDirecting the incident command team's response to emergencies such as Information...
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Observability Engineer
3 weeks ago
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