Restaurant Operations Manager

6 days ago


Beachwood, Ohio, United States Shake Shack Full time

About the Role

We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Shake Shack. As a key member of our leadership team, you will be responsible for leading the day-to-day operational excellence of the Shack, ensuring the highest levels of safety, cleanliness, quality, and speed.

Key Responsibilities

  • Manage the flow of service to ensure seamless customer experience
  • Lead and develop a high-performing team of hourly Team Members
  • Complete operational support functions, including purchasing, receiving, and inventory management
  • Ensure compliance with wage and hour, EEO, and Department of Health regulations

What We Offer

  • Career growth opportunities in a rapidly expanding company
  • Competitive compensation and benefits package
  • 8-week hands-on training program for new hires
  • Medical, dental, and vision insurance
  • 401K plan with company match
  • Paid time off
  • Charitable opportunities to give back to the community

About Us

Shake Shack is a modern day 'roadside' burger stand serving deliciously classic burgers, fries, hot dogs, frozen custard, beer, wine, and more. With our roots in fine dining and a commitment to giving back to the community, we are dedicated to serving high-quality food with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we 'Stand for Something Good.'

Our Culture

  • We believe in building confidence through knowledge and experience
  • We provide an environment that encourages learning and growth
  • We reward individuals who meet and exceed our standards of success

Equal Opportunity Employer

Shake Shack is an Equal Opportunity Employer. We are committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital status, military and veteran status.



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