Call Center Supervisor Lead

24 hours ago


Lenexa, Kansas, United States Choctaw Resort Development Enterprise Full time
Job Summary

This is a challenging and rewarding role that requires a unique blend of leadership, technical, and interpersonal skills. As a Call Center Supervisor Lead, you will be responsible for supervising a team of customer service representatives, ensuring that they provide timely and effective support to customers, and driving continuous improvement in our processes and procedures.

You will also be responsible for analyzing customer feedback, identifying areas for improvement, and developing strategies to enhance the overall customer experience. If you are a detail-oriented problem-solver with excellent communication skills, we would love to hear from you.



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