Data Center Infrastructure Specialist

6 days ago


Lenexa, Kansas, United States IONOS EN Full time

About IONOS

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IONOS is a leading European digitalization partner for small and medium-sized businesses, serving around six million customers across 18 markets in Europe and North America. With its Web Presence & Productivity portfolio, IONOS offers a 'one-stop shop' for all digitalization needs, from domains and web hosting to classic website builders and do-it-yourself solutions, e-commerce tools, and online marketing solutions.

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Data Center Technician Role

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We are seeking a skilled Data Center Technician to join our team at IONOS. As a Data Center Technician, you will be responsible for ensuring the optimal performance of server, storage, network, power, and cooling systems within the Data Center rack and stack environment.

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Key Responsibilities:

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  • Rack and Stack Management: Prepare, assemble, and install racks within the Data Center to ensure efficient use of space and maximize system performance.">
  • Equipment Installation and Maintenance: Install servers, storages, and network equipment, diagnose issues, and perform repairs by swapping chassis or replacing small parts (HDD, RAM, CPU, RAID Controller, etc.).">
  • Cabling and Documentation: Install and document cabling for network connectivity (Ethernet, Fiber) and provide assistance to Data Center Provisioning, Data Center Infrastructure, and Network Engineering as needed.">
  • Safety and Security Protocols: Maintain safety and security protocols, and clean work environments within the Data Center to prevent loss of data, damage to equipment, and ensure the 5 9's principal (99.999% uptime environment).">
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Requirements and Qualifications:

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  • High School Diploma or Equivalent: A high school diploma or equivalent work experience is required.">
  • Strong Communication Skills: Demonstrate strong spoken and written English communication skills.">
  • Prior Experience: Prior experience utilizing different hardware brands, including HP, Dell, EMC, Supermicro, IBM, Seagate, etc., is necessary.">
  • Knowledge of Operating Systems: General knowledge of Windows and Linux operating systems and office suites (Word, Excel, etc.) is required.">
  • Driver's License and Travel: Must have a valid driver's license and be able to travel to other locations in the Kansas City area using company-provided transportation to our local colocation(s).">
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Preferred Qualifications:

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  • College Degree or Equivalent: Two (2) or four (4) year college degree, or an equivalent level of related experience, is preferred.">
  • Certifications: A+ or Network+ Certification or equivalent work experience is highly valued.">
  • Cable Management: Cable management to TIA industry standards, including Ethernet and Fiber terminations, is beneficial.">
  • Server and Network Experience: Practical experience maintaining server and network systems, and hardware replacement - preferably in a datacenter environment - is advantageous.">
  • RAID Configurations: Understanding and use of RAID configurations are desirable.">
  • TCP/IP Networking: Experience in TCP/IP networking, BIOS, and management interfaces (iDRAC, IPMI, etc.) is preferred.">
  • Teamwork Experience: Teamwork experience in a 24/7 rotational shift work environment is valuable.">
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Physical Requirements and Working Conditions:

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  • Hybrid Work Environment: The ability to perform the essential responsibilities of this job in the Lenexa office on a hybrid basis (or more as needed to perform essential responsibilities).">
  • Computer and Telephone Use: The ability to use a computer and telephone for extended periods of time to communicate, create, and access information.">
  • Lifting and Climbing: The ability to lift up to 50 lbs of computer or related equipment and climb and stand on a ladder as needed.">
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Estimated Salary: $65,000 - $90,000 per year, depending on experience and qualifications.



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