Patient Access Representative

3 days ago


Reading, Pennsylvania, United States Ensemble Health Partners Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Access Specialist to join our team at Ensemble Health Partners. As a Patient Access Specialist, you will play a critical role in ensuring the smooth and efficient flow of patient information and services.

Key Responsibilities:
  • Assign accurate Medical Record Numbers (MRNs) and complete medical necessity/compliance checks
  • Provide proper patient instructions and collect insurance information
  • Process physician orders and utilize an overlay tool to ensure accurate and timely processing
  • Operate the telephone switchboard to relay incoming, outgoing, and inter-office calls
  • Adhere to policies and provide excellent customer service in interactions with patients and staff
  • Hold accountability for point of service goals and quality auditing and reporting systems
  • Conduct audits of accounts and ensure accurate and timely completion of forms
  • Pre-register patient accounts prior to visits and collect point of service collections and past due balances
  • Explain general consent for treatment forms to patients and obtain necessary signatures
  • Review eligibility responses in insurance verification systems and select applicable insurance plan codes
Requirements:
  • 1+ years of customer service experience
  • High School Diploma/GED required
  • Certified Revenue Cycle Representative (CRCR) certification required within 6 months of hire
What We Offer:
  • Bonus incentives
  • Paid certifications
  • Tuition reimbursement
  • Comprehensive benefits package
  • Career advancement opportunities
About Ensemble Health Partners:

We are a leading provider of technology-enabled revenue cycle management solutions for health systems. Our mission is to empower our people to challenge the status quo and make a meaningful impact in the healthcare industry. We offer a collaborative and innovative work environment, with opportunities for growth and development.



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