Multi-Unit Food Service Manager
1 month ago
As a F&B Multi-Unit Manager at HMSHost, you will be responsible for overseeing the operations of multiple restaurants within a designated zone. Your primary goal will be to ensure that all restaurants are clean, staffed, and operating to high standards.
Key Responsibilities- Open and Close: Ensure that all restaurants are prepared for next-day opening and that all closing and opening checklist/requirements are executed.
- Staffing/Deployment: Schedule managers to ensure that the zone has a leader-decision maker on site during all hours of operations, and that all restaurants have a person-in-charge on site during all operating hours.
- Product Availability/Working Equipment: Ensure that daily orders are prepared and units are stocked with appropriate levels of product, and that restaurants receive goods, process invoices, and contact vendors for supply chain issues/product availability.
- Brand Knowledge/Proficiency: Assess skill levels of restaurant associates and conduct and coordinate on-the-job and other training/education activities as necessary.
- Visual/Vibe/Appeal: Manage the day-to-day activities of associates within a zone, and use judgment and discretion to resolve customer and associate questions and problems.
- Safety: Maintain an in-depth understanding of all federal, state, and local sanitary, safety, and health standards, and hold GMs accountable for ensuring all safety standards are understood and met.
- Documented and demonstrated experience managing the types of restaurants within the zone to which the role is assigned.
- Graduation from a Food Service Management or Culinary program may substitute for a portion of the time-based experience requirement.
- Demonstrates team management, delegation, and issue resolution skills, and the ability to manage multiple and concurrent priorities.
- Demonstrates knowledge of HMSHost policies and product, service, quality, equipment, and operations standards.
Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW)
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