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Onsite Service Representative

2 months ago

Whitestown, Indiana, United States Grainger Full time

{"title": "Onsite Service Representative", "description": "\u003cp\u003e\u003cb\u003eJob Summary:\u003c/b\u003e\u003cbr\u003e\u003cbr\u003eAs a leading industrial distributor, Grainger is seeking an Onsite Service Representative to support our customers by managing their inventory, providing outstanding customer service, and driving account growth through our KeepStock program.\u003c/p\u003e\u003cp\u003e\u003cb\u003eResponsibilities:\u003c/b\u003e\u003cbr\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003e\u003cb\u003eCustomer Service:\u003c/b\u003e\u003cbr\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003e\u003cb\u003eReceive and stock purchased product in designated customer locations\u003c/b\u003e\u003cbr\u003e\u003cbr\u003e\u003c/li\u003e\u003cli\u003e\u003cb\u003eEnsure product stocking levels by scanning for ordering purposes as inventory is depleted\u003c/b\u003e\u003cbr\u003e\u003cbr\u003e\u003c/li\u003e\u003cli\u003e\u003cb\u003eGain knowledge of Grainger\u0026#39;s offer to help improve orders through system integration\u003c/b\u003e\u003cbr\u003e\u003cbr\u003e\u003c/li\u003e\u003cli\u003e\u003cb\u003eResolve customer problems promptly to retain and promote customer loyalty\u003c/b\u003e\u003cbr\u003e\u003cbr\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/li\u003e\u003cli\u003e\u003cb\u003eAccount Growth:\u003c/b\u003e\u003cbr\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003e\u003cb\u003eHelp create new orders by engaging with customers to identify additional product needs\u003c/b\u003e\u003cbr\u003e\u003cbr\u003e\u003c/li\u003e\u003cli\u003e\u003cb\u003eProbes for customer needs during each site visit and works with sales partners to expand Grainger offerings\u003c/b\u003e\u003cbr\u003e\u003cbr\u003e\u003c/li\u003e\u003cli\u003e\u003cb\u003eParticipate in quarterly reviews with customers and sales partners to assess viability of Inventory Solutions offerings\u003c/b\u003e\u003cbr\u003e\u003cbr\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003cb\u003eRequirements:\u003c/b\u003e\u003cbr\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003e\u003cb\u003e3 years\u0026#39; experience in selling or service environment\u003c/b\u003e\u003cbr\u003e\u003cbr\u003e\u003c/li\u003e\u003cli\u003e\u003cb\u003eHigh School Diploma or equivalent\u003c/b\u003e\u003cbr\u003e\u003cbr\u003e\u003c/li\u003e\u003cli\u003e\u003cb\u003eCustomer service and sales growth oriented\u003c/b\u003e\u003cbr\u003e\u003cbr\u003e\u003c/li\u003e\u003cli\u003e\u003cb\u003eCollaboration and problem-solving skills\u003c/b\u003e\u003cbr\u003e\u003cbr\u003e\u003c/li\u003e\u003cli\u003e\u003cb\u003eHandle different technical and operational issues\u003c/b\u003e\u003cbr\u003e\u003cbr\u003e\u003c/li\u003e\u003cli\u003e\u003cb\u003eHave and maintain a valid driver\u0026#39;s license in State of residence\u003c/b\u003e\u003cbr\u003e\u003cbr\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003cb\u003eRewards and Benefits:\u003c/b\u003e\u003cbr\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003e\u003cb\u003eWith benefits starting day one, Grainger is committed to your safety, health and wellbeing.\u003c/b\u003e\u003cbr\u003e\u003cbr\u003e\u003c/li\u003e\u003cli\u003e\u003cb\u003eOur programs provide choice and flexibility to meet our team members\u0026#39; individual needs.\u003c/b\u003e\u003cbr\u003e\u003cbr\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u003cb\u003eEqual Employment Opportunity:\u003c/b\u003e\u003cbr\u003e\u003cbr\u003eGrainger is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.\u003c/p\u003e"}