Dental Office Coordinator

4 weeks ago


Peachtree City, Georgia, United States Heartland Dental and Supported Offices Full time
Job Details

Req ID: 94025

Supported Practice: Starr's Mill Dental Care

Category: Business Support

Location: Peachtree City, GA

Position Summary:

Starr's Mill Dental Care is seeking a Business Support Specialist to join our team. As a Business Support Specialist, you will play a vital role in ensuring the smooth operation of our dental practice. You will be responsible for managing front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies. You will also utilize Dentrix for patient scheduling and records, schedule and confirm appointments for multiple providers, and file patient insurance claims and follow up on outstanding claims. Additionally, you will post insurance and patient payments and process accounts receivables, review treatment plan fees and payment options with patients, and partner with the providers and team to implement Heartland Dental systems to optimize office potential.

What You'll Gain:

As a Business Support Specialist with Heartland Dental, you will gain a competitive benefits package, including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off). You will also have access to on-demand Daily Pay and the opportunity to develop to your full potential through front-loaded education and training. You will be part of a secure company with 20+ years of industry-leading experience that provides a stable career with unlimited growth potential.

About Starr's Mill Dental Care:

Starr's Mill Dental Care is a unique and welcoming dental practice that thrives on collaboration, communication, and community. Our office is located on Hwy 74 in Peachtree City, and we are seeking a Business Support Specialist to join our 11-person team. As a Business Support Specialist, you will be surrounded by camaraderie and partnership, where patients come first, and continuous learning is encouraged. You will have the opportunity to work in an environment that encourages learning, team cohesion, and puts patients first.

Minimum Qualifications:

To be considered for this role, you must have experience working in a fast-paced and customer-centric environment, excellent communication and organizational skills, and the ability to perform essential duties satisfactorily with or without reasonable accommodation. You must also be able to lift up to 15 pounds at times and be available to attend virtual training sessions periodically throughout the year.

Preferred Experience:

While not required, we prefer candidates with 1+ years of experience in a dental or medical setting, 1+ years of experience with insurance billing and accounts receivable, and Dentrix or other dental software experience.

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