Claims Processing Associate

3 days ago


St Louis MO USA, United States NTT DATA Group Corporation Full time
Job Title: Claims Processing Associate

NTT DATA is seeking a highly skilled Claims Processing Associate to join their team. As a Claims Processing Associate, you will be responsible for processing claims, reviewing policies and benefits, and ensuring compliance with company regulations.

Key Responsibilities:
  • Process claims in a timely and accurate manner
  • Review policies and benefits to ensure compliance
  • Comply with company regulations regarding HIPAA, confidentiality, and PHI
  • Work independently to research, review, and act on claims
  • Prioritize work and adjudicate claims as per turnaround time/SLAs
  • Ensure claims are adjudicated as per clients defined workflows, guidelines
  • Sustain and meet client productivity/quality targets to avoid penalties
  • Maintain and sustain quality scores above 98.5% PA and 99.75% FA
  • Timely response and resolution of claims received via emails as priority work
Requirements:
  • 1+ year(s) of experience in a role that required a focus on quality including attention to detail, accuracy, and accountability of work
  • 2+ year(s) using a computer with Windows applications that required you to use a keyboard, navigate multiple screens, and computer systems, and learn new software tools
  • An education level of at least a high school diploma or GED
  • Understanding of previous quality, production, and attendance parameters
  • Understanding and adhering to working hours and leave policy
  • Key board skills and computer familiarity
Preferred Qualifications:
  • Ability to communicate (oral/written) effectively in a professional office setting
  • Effective troubleshooting skills where you can leverage your research, analysis, and problem-solving skills
  • Time management skills that require the ability to cope with a complex, changing environment
Compensation:

The starting hourly range for this remote role is $[insert range]. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.

Benefits:

This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.



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