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Security Account Manager
2 months ago
Seeking an experienced security professional to serve as the primary point of contact for a high-profile commercial property in downtown Minneapolis. The ideal candidate will have a background in site supervision and excellent customer service skills.
Key Responsibilities:
- Develop and maintain relationships with client representatives and other stakeholders to address operational needs and resolve issues.
- Supervise and coordinate activities of the guard force to meet or exceed client expectations and contractual obligations.
- Train, develop, and mentor Security Officers to provide quality service and ensure compliance with company policy and federal and state regulations.
- Participate in the employee onboarding process, including interviewing and selecting candidates that meet the required level of qualifications and skills.
Requirements:
- At least 5 years of security experience.
- Exceptional customer service skills with a proven track record of client success.
- Ability to be flexible and available 24/7 to address issues as they arise.
- Policy development and training experience preferred.
- Proficiency with MS Office products and site-specific security programs.
What We Offer:
- Room to grow and advance in a professional environment.
- Jobs classified as essential.
- Opportunities to work individually and as part of a team.
A pre-employment drug screen and criminal background check are required. American Security & Investigations is an equal opportunity employer and welcomes applications from diverse candidates.