Auto Repair Technician

1 week ago

Fremont, California, United States Monro Inc. Full time
Job Overview

Company Overview:
Monro's family of brands stands as a premier provider of automotive services and tire solutions across the United States. With a commitment to servicing approximately five million vehicles annually, we prioritize personal connections with every guest and value each team member's contribution. Our people-first philosophy drives our success.

Founded in Rochester, New York, in 1957 by Chuck August, we have expanded to nearly 1,300 auto repair shops and tire dealers in 32 states. Monro encompasses 16 respected tire and auto service brands, leveraging regional strengths and community ties. From bustling cities to quiet towns, our presence is felt in diverse neighborhoods.

As a united team under the Monro banner, we share a mission to deliver the highest quality tire and auto services in the industry.

Role Description:
The Technician position is available in both full-time and part-time capacities, functioning as an hourly role based on business needs. The primary responsibility involves executing basic vehicle diagnostics and performing routine repair and maintenance services in alignment with company standards and manufacturer specifications. This role emphasizes delivering exceptional service to our guests through effective communication regarding vehicle issues and proposed solutions, while consistently meeting expectations for quality and timeliness.

Compensation:
The hourly wage for this position ranges from minimum wage up to $33.50, with eligibility for additional compensation and incentives based on experience.

Key Responsibilities:

  • Conduct basic vehicle diagnostics to accurately identify necessary repairs.
  • Complete Monro's Courtesy Inspection process for every guest vehicle, documenting and communicating additional required services and repairs.
  • Assist in managing inventory, including pulling tires and parts, as well as unloading and stocking inventory.
  • Support general store operations, ensuring the facility is maintained to Monro's cleanliness standards and is guest-ready.
  • Perform services in accordance with Monro's safety protocols, including Wheel Torque and Oil safety procedures.
  • Test drive vehicles following Monro's Road Test policy, adhering to local traffic and safety regulations.
  • Understand and comply with company policies, governmental standards, and safety regulations.
  • Maintain technical knowledge and skills through timely completion of required training courses.

Qualifications:

  • High School Diploma or equivalent.
  • Automotive training in basic maintenance and repair or a comparable combination of education and experience.
  • ASE certification and State Inspection license preferred where applicable.
  • Possession of a valid driver's license with a satisfactory Motor Vehicle Report (MVR).
  • Required to own a basic set of tools or participate in Monro's tool purchase program.

Profile Summary:

  • Ability to perform basic automotive maintenance, repair, and tire services.
  • Skill in diagnosing problems and determining appropriate repair solutions.
  • Capability to interpret and execute instructions in various formats.
  • Strong customer service and communication skills.
  • Proficient in conveying technical issues and writing routine reports.

Work Environment:
This position operates within an automotive shop environment, with exposure to moderate noise levels, adverse weather conditions, and various automotive-related elements. Technicians must be able to:

  • Work flexible hours, including days, evenings, weekends, and holidays.
  • Lift, carry, and stock merchandise and supplies up to 75 lbs. without assistance.
  • Stand and walk for extended periods.
  • Perform frequent overhead and below-the-knee reaching, including squatting, bending, and twisting.

Benefits:

  • Performance-based incentives.
  • Paid vacation and holidays for full-time teammates.
  • Reimbursement for ASE Certifications and State Inspection Licenses where applicable.
  • 401k eligibility immediately upon hire.
  • Direct Deposit and Employee Discounts.
  • Healthcare, Vision, and Dental benefits for full-time teammates.
  • Employee Access Perks and Career Advancement Opportunities.

Your Future Awaits:
At Monro, we are dedicated to fostering career growth through a combination of coursework, leadership development, and open opportunities. Our teammates benefit from on-the-job training, company-sponsored certifications, and curriculum at Monro University, empowering them to advance in their careers.

Monro, Inc. is an equal opportunity employer, providing equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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