Collision Repair Operations Manager
2 weeks ago
Join Quality Talent Group as a pivotal leader in our collision repair operations. We are dedicated to building trust and delivering exceptional service in the automotive repair industry.
About Us
Quality Talent Group is a prominent player in the collision repair sector, operating a network of advanced repair facilities across the nation. Our commitment to excellence and customer satisfaction sets us apart in the industry.
Key Responsibilities
- Achieve and surpass location revenue targets and key performance indicators (KPIs).
- Oversee all shop operations from vehicle intake to delivery, ensuring optimal throughput, quality, and efficiency.
- Assign repair tasks to Body Technicians and prioritize workflow effectively.
- Support team members during busy periods by assisting with customer interactions and vehicle check-ins.
- Monitor production goals and maintain adherence to quality standards, ensuring accurate billing and safety protocols.
- Manage payroll and staffing processes, ensuring compliance with timekeeping and leave policies.
- Facilitate daily production flow by coordinating with Body Technicians, Repair Planners, and Shop Assistants.
- Prepare detailed estimates post-disassembly and damage assessment, ensuring accuracy and completeness.
- Lead recruitment, coaching, and development of team members, fostering a culture of growth and collaboration.
Qualifications
- In-depth knowledge of the collision repair industry, including insurance processes.
- Strong decision-making and problem-solving skills.
- Ability to lead teams and work collaboratively towards common goals.
- Proven track record of meeting deadlines and achieving successful outcomes.
- Proficient in estimating software and technology.
- Valid driver's license is required.
Benefits
- Competitive compensation package.
- Weekly pay schedule.
- 401K plan with company matching.
- Comprehensive medical, vision, and dental insurance.
- Additional elective benefits available.
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