Luxury Vehicle Specialist

2 weeks ago


Miami, United States Bean Automotive Group Full time
Job Overview

Location:
Kendall Toyota - Miami, FL

About Us:

Bean Automotive Group is a prominent automotive organization dedicated to upholding Miami's rich automotive legacy. Our team members, spread across our various locations, strive to meet and exceed every customer's expectations, ensuring a personalized experience for each individual.

Benefits:

Our employees enjoy a competitive salary and an array of benefits that are among the best in the industry, including:
  • Three weeks of Paid Time-Off annually.
  • Paid Holidays.
  • 401(k) Retirement Plan with a 50% Employer Match.
  • Comprehensive Health, Gap, Life, and AD&D Insurance.
  • Eligibility for Dental, Vision, Short-Term, Long-Term, and Voluntary Life Insurance.
  • Paid Volunteer Time-Off Program.
  • Award-Winning Wellness Program with Healthcare Premium Incentives.
  • Employee Discounts.
  • Reimbursement for ASE certification and support for ongoing education.
  • Access to continued education, hands-on training, and web-based learning opportunities.
Role Summary:

We are currently seeking a VIP Specialist to join our team. In this role, the VIP Specialist will be responsible for articulating the features and advantages of new vehicle upgrades and refinancing options to service customers, all while ensuring high standards of customer satisfaction.

Key Responsibilities:
  • Welcome customers in the Service Drive and identify potential new vehicle opportunities.
  • Assess each customer's vehicle requirements through effective questioning and active listening.
  • Assist customers in selecting their ideal vehicle.
  • Ensure timely and accurate completion of all necessary paperwork.
  • Introduce customers to the Sales Manager.
  • Provide the selected vehicle's documentation to the VIP Sales Manager.
  • Conduct a facility walkthrough for customers.
  • Schedule the initial service appointment.
  • Maintain a follow-up system for vehicle owners.
Qualifications:
  • Participation in sales meetings and training sessions.
  • Professional appearance and demeanor.
  • Strong communication, listening, and interpersonal skills.
  • Excellent organizational abilities.
  • Self-motivated with the ability to work independently.
  • High school diploma or equivalent.
  • Proficient in computer, internet, and smartphone usage.
  • Valid driver's license required.
Employment is contingent upon successful completion of a thorough drug and background screening. Bean Automotive Group is an equal opportunity employer, committed to a drug-free workplace. All employment considerations are based on merit and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by law.

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