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Luxury Automotive Client Relations Specialist

2 months ago

Miami, United States Braman Miami Full time

Braman Motors Service is seeking skilled professionals to enhance our expanding luxury automotive service division. Our state-of-the-art facility is dedicated to providing exceptional service for Rolls-Royce, Bentley, and Bugatti vehicles. We invite quality-driven individuals to consider joining our esteemed team.

What We Offer:

  • Highly competitive compensation package.
  • Climate-controlled work environment.
  • Comprehensive medical, dental, and vision coverage.
  • 401(k) retirement savings plan.
  • Accident and critical illness insurance.
  • Generous paid time off.
  • Ongoing training and development opportunities.
  • Employee vehicle lease programs and additional perks.
Key Responsibilities:
  • Welcome clients with professionalism.
  • Thoroughly document customer concerns on service orders.
  • Ensure compliance with all necessary repair order documentation.
  • Conduct walk-around videos to accurately capture vehicle condition.
  • Communicate effectively with clients, technicians, and warranty providers regarding recommended services or repairs.
  • Provide daily updates to clients on the status of their vehicles.
  • Respond to service inquiries via phone.
  • Facilitate the delivery process for completed services.
Qualifications:
  • Minimum of two years of experience in a dealership environment.
  • Strong collaborative skills.
  • Successful completion of drug screening and background checks.
  • Valid and clean driver's license.
  • Ability to understand and follow written instructions.
  • Commitment to maintaining brand training standards.
  • Job Type: Full-time.
Experience Requirements:
  • Mechanical knowledge: 1 year (Required).
  • Automotive estimating: 1 year (Required).
  • Experience in automotive repair: 1 year (Preferred).
Job Type: Full-time

Compensation: $85,000 to $120,000 annually.

Additional Compensation:
  • Commission-based pay.
Work Schedule:
  • 8-hour shifts.
Work Environment: In-person.