Infrastructure Support Specialist

1 week ago


Stockton, California, United States Oldcastle Infrastructure Full time
Job Overview

Oldcastle Infrastructure is a leading provider of utility infrastructure solutions, and we're looking for a talented Customer Service Representative to join our team. In this role, you'll play a critical part in ensuring our customers receive top-notch service and support.

Key Responsibilities
  1. Act as the primary point of contact for customer inquiries and issues, resolving them in a timely and professional manner
  2. Maintain accurate and up-to-date records of customer interactions, including correspondence and transactions
  3. Collaborate with internal teams to provide seamless support and ensure customer satisfaction
Requirements and Qualifications
  • Diploma or degree in a related field, such as business administration or communications
  • Minimum 2 years of experience in a customer-facing role, preferably in the construction industry
  • Exceptional communication and problem-solving skills
  • Familiarity with Microsoft Office and other productivity software
Compensation and Perks

We offer a competitive salary range of $25.00 - $28.00 per hour, with opportunities for bonuses and career advancement. Our comprehensive benefits package includes medical, dental, and disability insurance, as well as a group retirement savings program.



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