Patient Service Representative

2 days ago


Charlotte, North Carolina, United States ZOLL LifeVest Full time
Job Title: Patient Service Representative

We are seeking a skilled Patient Service Representative to join our team at ZOLL LifeVest. As a Patient Service Representative, you will play a critical role in training patients on the use of the LifeVest wearable defibrillator.

Job Summary:

The LifeVest wearable defibrillator is designed to provide protection from sudden cardiac arrest (SCA) for patients at risk. As a Patient Service Representative, you will work with patients and their caregivers to ensure they understand the proper use and maintenance of the LifeVest.

Responsibilities:
  • Manage equipment and garment inventory
  • Contact caregivers and family to schedule fittings
  • Conduct evening and weekend activities as needed
  • Travel to patient's homes for fittings or follow-up visits
  • Program equipment according to prescribing physician's orders
  • Measure patients and determine correct garment size
  • Train patients and other caregivers in the use of the LifeVest
  • Fax signed Patient Agreement and WEAR Checklist to ZOLL within 24 hours
Qualifications:
  • 1 year of patient care experience
  • Patient experience must be professional (not family caregiver)
  • Patient experience must be documented on resume
  • Willing to have a background check completed
  • Valid driver's license and car insurance

We offer a flexible schedule and the opportunity to work with a variety of patients. If you are a motivated and detail-oriented individual with a passion for patient care, we encourage you to apply for this exciting opportunity.



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