Client Service Associate

2 weeks ago


Stratford, Connecticut, United States Rick Locicero - State Farm Agent Full time
Become a Key Player as a Client Service Associate

We are seeking a dedicated Client Service Associate to enhance our team. In this role, you will be pivotal in delivering outstanding customer support by managing inquiries through calls, texts, and emails, guiding clients through their insurance choices.

Role Overview:

The Client Service Associate position is centered around providing timely, precise, and friendly assistance to all clients. You will address customer questions about insurance options, eligibility, coverage details, policy modifications, claims, and billing matters. This position also entails generating leads, discerning client needs, and fostering strong relationships with our clientele.

Key Responsibilities:
  • Deliver exceptional customer support by addressing inquiries swiftly and accurately.
  • Generate leads, arrange appointments, and assess client needs.
  • Build and nurture client relationships.
  • Inform clients about various insurance options available to them.
What We Offer:
  • Attractive salary with potential for commissions and bonuses.
  • Flexible working hours and paid time off.
  • Comprehensive training and development opportunities to aid your career progression.
Qualifications:
  • Excellent communication and interpersonal abilities.
  • Customer-oriented approach with a knack for educating clients.
  • Detail-oriented with strong multitasking capabilities.

If you are enthusiastic about taking on a fulfilling role as a Client Service Associate and contributing to our team's success, we encourage you to explore this opportunity further.

Note: This position is with a State Farm independent contractor agent and presents avenues for growth within the agency.



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