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Client Service Specialist

2 months ago

Stratford, Connecticut, United States Rick Locicero - State Farm Agent Full time
Job OverviewBenefits:
  • Attractive compensation package
  • Flexible working hours
  • Career growth opportunities
  • Paid leave
Position Summary:
The Client Service Specialist role involves managing communications through calls, texts, and emails, delivering product details, and aiding clients with their policy questions. Our mission is to ensure swift, precise, and courteous service to all clients. This position also offers a pathway for long-term career development in product sales.

Key Responsibilities:
  • Deliver timely, precise, and friendly client support. This includes addressing inquiries about insurance options, eligibility, coverage details, policy modifications, claims processing, and billing inquiries.
  • Generate leads, arrange meetings, and assess client requirements.
  • Build and maintain client relationships, providing follow-up as necessary.
  • Utilize a client-centered, needs-based assessment approach to inform clients about insurance choices.
As a Team Member, you will enjoy:
  • Hourly compensation plus performance bonuses
  • Paid time off (including vacation and personal/sick days)
  • Opportunities for career advancement within the agency
  • Training in marketing property/casualty, life, health, and banking products
Working Hours:
  • Monday - Friday, 8:30 AM to 5 PM
  • Saturday - Sunday, Closed

If you are driven to excel and envision yourself in this position, we encourage you to submit your application. We will reach out to you regarding the next steps in the interview process.

State Farm agents operate as independent contractors who employ their own staff. Employees of State Farm agents are not employees of State Farm Insurance Companies. This role is with a State Farm independent contractor agent, not with State Farm Insurance Companies. State Farm agents determine the licensing requirements and training programs that must be completed by their employees. By accepting a position with a State Farm agent and/or successfully completing any required licensing or training programs, you do not receive any guarantees or preferences regarding selection should you decide to leave the agent's employment and pursue the opportunity to become an independent contractor agent for State Farm Insurance Companies. If you wish to explore an agency opportunity, you will need to apply and undergo the standard selection process for State Farm Insurance Companies agents.