Account Manager
2 weeks ago
We are seeking a highly skilled and dedicated Account Manager to join our team at IPeople Healthcare. As a key member of our client-facing team, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met, and delivering exceptional customer service.
Responsibilities- Develop and execute account plans to drive business growth and customer satisfaction
- Collaborate with internal teams to deliver solutions that meet customer needs and objectives
- Communicate progress and key account metrics to internal and external stakeholders
- Forecast and track key account metrics, prepare reports on account status, and assist with challenging client requests or issue escalations as needed
- Internship or professional experience in a sales or customer service role
- Ability to multitask and juggle several responsibilities simultaneously
- Strong written and verbal communication skills
- Excellent organizational skills and attention to detail
- Proficiency with common customer success and customer relationship management software, such as Gainsight and Salesforce
- Professional certification (e.g., from the Strategic Account Management Association)
- Discretionary time off
- 6 paid holidays
- Health, Dental, and Vision Insurance Benefits
- 401k
- Hybrid work environment with two days remote (subject to change)
IPeople Healthcare, LLC is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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