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Technical Support Specialist

2 months ago

Boulder, Colorado, United States Insight Global Full time
Technical Support Specialist for Election Operations

Insight Global is seeking 18 technical support specialists to provide assistance at polling stations in the Boulder and surrounding areas during the elections.

This role involves setting up and maintaining voting equipment, troubleshooting technical issues, and ensuring the smooth operation of polling stations.

The ideal candidate will have experience with Windows 10, laptop installation, and peripheral devices such as scanners and printers. Additionally, they should be familiar with MS Office products, active directory, and multi-factor authentication.

We offer a competitive hourly rate of $22 and a 4-day training program starting on October 8th to prepare for the role.

As a technical support specialist, you will work closely with state election teams and members of the community to resolve technical issues and ensure the success of the election process.

Benefits and 401k through Insight Global are offered after 31 days of employment.

Qualified candidates will be considered for employment regardless of their background or experience.

Required skills and experience include:

  • 6+ months in a technical support or service center role
  • Experience with Windows 10 and laptop installation
  • Knowledge of active directory and multi-factor authentication
  • Experience with MS Office products

We are an equal opportunity employer and welcome applications from diverse candidates.