Pharmacy Advocate

3 days ago


Salt Lake, Utah, United States IMA Financial Group Full time
Job Summary

We are seeking a highly skilled and detail-oriented Pharmacy Advocate to join our team at IMA Financial Group. As a Pharmacy Advocate, you will play a critical role in supporting our customers and ensuring they receive the best possible service.

Key Responsibilities
  • Provide exceptional customer service and support to customers, addressing their queries and concerns in a timely and professional manner.
  • Assist customers with enrolling in pharmacy programs, answering questions, and resolving issues related to pharmacy benefits.
  • Work closely with internal teams to ensure seamless communication and coordination of customer needs.
  • Maintain accurate records and documentation of customer interactions and issues.
  • Stay up-to-date with changes in pharmacy policies, procedures, and regulations to ensure compliance and provide accurate information to customers.
Requirements
  • High school diploma or equivalent required; pharmacy tech certification or experience in a retail pharmacy or healthcare field preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, internal teams, and external partners.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.
  • Proficiency in Microsoft Office, including Excel, Outlook, and Word.
Why Join IMA Financial Group?

At IMA Financial Group, we value our employees and offer a range of benefits and opportunities for growth and development. As a Pharmacy Advocate, you will be part of a dynamic team that is dedicated to providing exceptional service to our customers. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.


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