Customer Service Ambassador

1 week ago


Lilburn, Georgia, United States Doherty Automotive Group Full time
Receptionist Job Description

At Doherty Automotive Group, we are seeking a highly skilled and organized Receptionist to provide exceptional customer service and support to our team.

Key Responsibilities:

  • Greet and welcome customers in a friendly and professional manner, creating a positive first impression of our dealership.
  • Answer phone calls and direct them to the appropriate department, ensuring seamless communication and resolving customer inquiries efficiently.
  • Respond to customer inquiries in person, over the phone, and via email, providing accurate and timely information.
  • Manage the dealership's general email inbox, maintaining a high level of organization and attention to detail.
  • Maintain a clean and organized front desk area, ensuring a welcoming environment for customers and colleagues alike.
  • Assist with administrative tasks such as filing, photocopying, and data entry, supporting the smooth operation of the dealership.
  • Collaborate with other team members to ensure effective communication and a positive customer experience.

Requirements:

  • High school diploma or equivalent.
  • Previous customer service or administrative experience is preferred.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Strong attention to detail and ability to multitask, with a focus on delivering high-quality results.
  • Proficiency in Microsoft Office applications, with the ability to learn new software and systems quickly.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously, with a focus on providing exceptional customer service.

This is a part-time position, with hours typically ranging from 20-25 hours per week. The schedule may include evenings and weekends. If you are a friendly and organized individual with a passion for customer service, we encourage you to apply for the Receptionist position at Doherty Automotive Group.



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