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Housekeeping Operations Manager

2 months ago

Bel Air, Maryland, United States Hilton Hotels & Resorts Full time

Job Summary:

We are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at Hilton Hotels & Resorts. As a key member of our housekeeping department, you will be responsible for leading and supervising a team of Room Attendants and Housepersons to deliver exceptional guest service and maintain the highest standards of cleanliness and quality.

Key Responsibilities:

  • Lead and supervise a team of Room Attendants and Housepersons to ensure efficient and effective housekeeping operations.
  • Develop and implement housekeeping procedures and standards to ensure consistency and quality.
  • Conduct regular inspections to ensure that all rooms and public areas meet Hilton's high standards of cleanliness and quality.
  • Provide training and coaching to Room Attendants and Housepersons to improve their skills and knowledge.
  • Collaborate with other departments to ensure seamless communication and coordination.

Requirements:

  • 2+ years of experience in housekeeping or a related field.
  • Proven leadership and supervisory skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.