Director of Aquatic Operations

1 day ago


Bel Air, Maryland, United States Great Wolf Lodge Full time
Job Title: Director, Aquatics

Job Summary:

The Director of Aquatics is responsible for overseeing all aspects of aquatics services and programming at Great Wolf Lodge. This includes operations, planning, budgeting, staffing, and payroll. The successful candidate will ensure guest and employee satisfaction while maintaining profitability within the aquatics function.

Key Responsibilities:
  • Develop and implement comprehensive plans to support organizational objectives, allocating resources and time effectively across departments.
  • Manage fiscal and budgetary aspects of aquatic operations, including creating and maintaining departmental budgets, forecasts, and financial reports.
  • Collaborate with cross-functional teams to coordinate resort activities and ensure seamless operations.
  • Monitor and respond to guest comments, addressing operational resolutions proactively.
  • Conduct investigative actions with guests for guest service and liability claims.
  • Develop and implement schedules for waterpark operations.
  • Recruit, hire, train, and evaluate team member performance against standards.
  • Plan and implement staff training and development programs.
  • Participate in the Manager-On-Duty program and execute duties.
  • Assign responsibility and authority for department operations.
  • Monitor mechanical equipment and report problems to Engineering for repair.
  • Represent the waterpark and safety programs on the resort Executive Committee.
  • Enforce policies and procedures, maintaining a working knowledge of general and departmental safety procedures.
  • Oversee Risk Management and Safety programs.
Requirements:
  • High School diploma or GED.
  • Experience creating and maintaining documents with Microsoft Office.
  • Minimum of 3 years experience managing large aquatics departments with various waterpark attractions.
  • Ellis & Associates (E&A) International Lifeguard Training Program license.
  • E&A Basic Leadership Training License.
  • E&A Instructor License.
  • Experience in First Aid, CPR, and AED.
  • Certified Pool Operator (CPO) or Aquatic Facility Operator (AFO) license.
  • Willingness to work flexible schedules, including nights, weekends, and/or holidays as needed.
Preferred Qualifications:
  • College Degree.
  • Emergency Medical Technician or other medical background.
  • Demonstrated ability to effectively resolve conflict.
  • Committed to comprehensive and in-depth analysis, planning, and implementation of work efforts.
  • Projects a positive public relations image to team members and guests.
  • Ability to motivate diverse groups to achieve extraordinary goals and overcome challenges.
Physical Requirements:
  • Swim 50 yards in 4 ft. of water and retrieve a 10 lb brick from the bottom of the pool.
  • Sit or stand for extended periods of time.
  • Extended exposure to hot and humid environments.
  • Climb multiple flights of stairs.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities:

The contractor will not discharge or discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.



  • Bel Air, Maryland, United States Great Wolf Lodge Full time

    Aquatics Department DirectorAt Great Wolf Lodge, we are seeking a highly skilled and experienced Aquatics Department Director to lead our waterpark operations. As a key member of our management team, you will be responsible for ensuring the highest level of guest satisfaction and employee engagement while maintaining profitability within the aquatics...


  • Bel Air, Maryland, United States The Arena Club Full time

    Aquatic Safety SpecialistWe are seeking a highly skilled and experienced Aquatic Safety Specialist to join our team at The Arena Club. As a key member of our aquatic staff, you will be responsible for ensuring the safety and well-being of our members and guests while enjoying our swimming pools.Key Responsibilities:Provide exceptional customer service and...


  • Bel Air, Maryland, United States Harford Community College Full time

    Aquatics Manager Job DescriptionWe are seeking a highly motivated and organized Aquatics Manager to join our team at Harford Community College. As a key member of our aquatics department, you will be responsible for ensuring the safe and enjoyable operation of our pool facilities.Key Responsibilities:Perform lifeguard duties for 10-15 hours per week,...


  • Bel Air, Maryland, United States University of Maryland Medical System Full time

    Job Title: Director of Oncology Practice OperationsJob SummaryAs a key member of our leadership team, the Director of Oncology Practice Operations will oversee the operational and financial performance of our oncology practices, ensuring the safe and effective delivery of infusion, injection, and laboratory services. This role will facilitate the...


  • Bel Air, Maryland, United States The Arena Club Full time

    Job Summary:We are seeking a highly skilled and experienced Pool Operator/Lifeguard to join our team at The Arena Club. As a key member of our aquatic staff, you will be responsible for ensuring the safety and cleanliness of our swimming pools during operation hours.Key Responsibilities:• Safeguard the health and safety of members, class participants, and...


  • Bel Air, Maryland, United States University of Maryland Medical System Full time

    Job SummaryAs a Senior Director of Nursing, you will provide strategic leadership and oversight to assigned areas, supporting the development and implementation of programs that advance patient care and community health. You will work closely with physician medical directors and departmental leaders to formulate and execute strategies, protocols, and...


  • Bel Air, Maryland, United States Harford County Public Schools Full time

    Job SummaryWe are seeking a highly skilled and experienced Director of Transportation to lead our student transportation program. The successful candidate will be responsible for developing, administering, and supervising a transportation program that meets all federal, state, and local laws, rules, regulations, and policies.Key ResponsibilitiesDevelop and...


  • Bel Air, Maryland, United States University of Maryland Medical System Full time

    Job SummaryUniversity of Maryland Upper Chesapeake Health is seeking a Senior Director of Nursing to lead our nursing team. As a key member of our leadership team, you will be responsible for providing strategic direction and oversight to our nursing department. This is an exciting opportunity to join a dynamic and growing health...


  • Bel Air, Maryland, United States Great Wolf Lodge Full time

    Maintenance Technician Job DescriptionAt Great Wolf Lodge, we are seeking a highly skilled Maintenance Technician to join our team. As a key member of our maintenance team, you will be responsible for ensuring the smooth operation of our waterpark and maintaining a safe and fun environment for our guests.Key Responsibilities:Perform routine maintenance and...


  • Bel Air, Maryland, United States Great Wolf Lodge Full time

    Job Title: Security ManagerAt Great Wolf Lodge, we are seeking a highly skilled and experienced Security Manager to join our team. As a Security Manager, you will be responsible for overseeing all security operations of our lodge, ensuring the safety and well-being of our guests and employees.Key Responsibilities:Lead and manage the Security team, including...


  • Bel Air, Maryland, United States University of Maryland Medical System Full time

    Job OverviewUniversity of Maryland Upper Chesapeake Health is seeking a highly skilled and experienced Director of Education to lead our Education and Resource Development Department (ERDD). The successful candidate will be responsible for planning, designing, conducting, and evaluating a variety of team member, patient, and community education programs.Key...

  • Operations Director

    2 days ago


    Bel Air, Maryland, United States Waffle House, Inc. Full time

    Unlock Your Career Potential at Waffle House, Inc.Since 1955, Waffle House has been a leader in the restaurant industry, offering unparalleled career growth opportunities. As a company that promotes from within, we're committed to helping you achieve your professional goals. With over 1,830+ company-owned restaurants and plans to expand to 2,630+ in the next...


  • Bel Air, Maryland, United States SARC Full time

    About SARCSARC (The Sexual Abuse Resource Center) is a leading provider of essential services and support to victims and survivors of domestic violence, sexual violence, child abuse, and stalking in Harford County. Established in 1978, SARC has been at the forefront of creating a safer and more supportive community through grassroots efforts.About the RoleWe...


  • Bel Air, Maryland, United States Institute of Inspection , Cleaning and Restoration Certification Full time

    Job Title: Truck Driver/Forklift OperatorRainbow International of Northeastern Maryland is seeking a skilled Truck Driver/Forklift Operator to join our team.Key Responsibilities:Operate a motor vehicle up to 25,999 lbs. GVW, 25 feet long, to deliver vaults and pick up contents.Use a 7,000 lb. forklift to load and unload vehicles, maintaining a clean and...


  • Bel Air, Maryland, United States Institute of Inspection , Cleaning and Restoration Certification Full time

    Job Title: Truck Driver/Forklift OperatorRainbow International of Northeastern Maryland is seeking a skilled Truck Driver/Forklift Operator to join our team. As a key member of our logistics team, you will be responsible for delivering vaults and picking up contents from contents jobs. When not delivering or coordinating deliveries, you will be responsible...


  • Bel Air, Maryland, United States Institute of Inspection , Cleaning and Restoration Certification Full time

    Job Title: Truck Driver/Forklift OperatorRainbow International of Northeastern Maryland is seeking a skilled Truck Driver/Forklift Operator to join our team.Key Responsibilities:Operate a 25,999 lb. GVW truck and a 7,000 lb. forklift to load and unload vehicles and materials.Manage inventory using electronic devices and software.Load and unload contents from...


  • Bel Air, Maryland, United States Institute of Inspection , Cleaning and Restoration Certification Full time

    Job Title: Truck Driver/Forklift OperatorRainbow International of Northeastern Maryland is seeking a skilled Truck Driver/Forklift Operator to join our team.Key Responsibilities:Operate a 25,999 lb. GVW truck and a 7,000 lb. forklift to load and unload vehicles and inventory.Manage inventory using electronic devices and software.Load and unload contents from...

  • Artistic Director

    1 month ago


    Bel Air, Maryland, United States Dance With Me School of Dance Full time

    Job OverviewWe are seeking a qualified and enthusiastic Dance Instructor to join our team at Dance With Me School of Dance.Job ResponsibilitiesTeach dance classes to students of various skill levels and ages.Develop and implement engaging lesson plans that promote student growth and progress.Assist with the development and implementation of new dance...


  • Bel Air, Maryland, United States Infinity Ventures Full time

    About the RoleWe are seeking a highly skilled and experienced Managing Director to lead our Stationary Senior Services gGmbH and Diakonie mobil gGmbH. As part of our planned succession, this is a full-time permanent position with the prospect of obtaining power of attorney after appropriate training.Key ResponsibilitiesOversee the cross-departmental...


  • Bel Air, Maryland, United States University of Maryland Medical System Full time

    Job Title: Manager of Case ManagementUniversity of Maryland Upper Chesapeake Health (UM UCH) is seeking a highly skilled and experienced Manager of Case Management to join our team. As a key member of our Population Health department, you will be responsible for supervising team members, coaching, and mentoring to ensure safe, timely, and appropriate...