Lead Teller Coordinator

2 weeks ago


Columbia, Illinois, United States 1st National Bank Of Waterloo Full time
Job Overview

Summary: The Lead Teller Coordinator is responsible for guiding and managing the Teller team and their operations to ensure exceptional service delivery to all customers of the Bank. This role involves monitoring Teller activities to maintain adherence to the Bank's established policies and procedures. The Lead Teller Coordinator also provides valuable insights to the Center Manager regarding Teller performance and operations to enhance the Bank's overall efficiency.

Key Responsibilities:

● Ensure outstanding customer service is provided to all Bank clients.

● Supervise and ensure the completion of operational tasks within the Branch.

● Manage the establishment of new customer accounts.

● Effectively schedule and oversee Teller workflow.

● Address and resolve customer issues escalated by Tellers.

● Maintain an adequate and secure cash supply.

● Provide clear written and verbal instructions regarding Teller Operations.

● Communicate openly with staff about any operational updates or relevant Bank information.

● Offer daily leadership and support to Tellers as necessary.

● Perform additional duties as assigned.

Qualifications:

● A minimum of 4 years of banking experience with at least 3 years in a supervisory role is preferred.

● A high school diploma or equivalent is required.

  • Preference will be given to candidates with a strong understanding of Integrated Teller Systems and Bank policies.

● An associate degree or completion of Bank Management courses is preferred.

● Strong leadership, training, and coaching abilities are essential.

● Excellent customer service and communication skills are required.

Work Environment: Candidates must be able to move around, stand, and possess manual dexterity. The work setting is typically a well-lit, climate-controlled office. Reasonable accommodations may be made for individuals with disabilities to perform essential functions.

All employees of the Bank are responsible for maintaining an effective internal control structure related to BSA/AML/OFAC compliance, including monitoring and reporting suspicious activities. Employees who encounter reportable transactions or suspicious activities must ensure proper documentation and timely reporting.

The 1st National Bank of Waterloo is committed to providing equal employment opportunities and does not discriminate based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other non-merit factor.



  • Columbia, Illinois, United States Hoya Full time

    Job SummaryWe are seeking an experienced Optical Manufacturing Supervisor to lead our production team at Hoya Vision Care. As a key member of our team, you will be responsible for overseeing all aspects of production, ensuring high-quality products, and driving business growth.Key ResponsibilitiesProduction Management: Oversee all employees and production...


  • Columbia, Illinois, United States ATI Physical Therapy Full time

    About the RoleWe are seeking a highly skilled Athletic Trainer to join our team at Columbia High School. As an Athletic Trainer, you will be responsible for providing comprehensive and coordinated care to student-athletes, including preventative interventions, injury assessment and triage, and return-to-sport readiness.Key ResponsibilitiesProvide onsite...


  • Columbia, Illinois, United States Hoya Full time

    Job SummaryWe are seeking an experienced Optical Manufacturing Supervisor to oversee the production process and ensure the highest quality standards are met. As a key member of our team, you will be responsible for managing production activities, coordinating employees, and maintaining a safe and efficient work environment.Key ResponsibilitiesProduction...


  • Columbia, United States First Horizon Bank Full time

    Location: On site at location listed in job posting.  A Teller Operations Coordinator is the heartbeat of our banking centers. You proactively provide excellent customer service, monitor and train team members, work with clients to discover sales opportunities, and educate customers on our products and services. If you love building customer relationships...

  • Teller

    4 days ago


    Columbia, United States The Callaway Bank Full time

    If you have a great attitude, outgoing personality and enjoy working in a fun sales environment, The Callaway Bank has openings for a Teller/Lead Teller/Senior Teller at our Columbia location. Primary responsibilities center on developing and maintaining deposit relationships and selling appropriate products and services while efficiently processing daily...

  • Teller

    3 months ago


    Columbia, United States The Callaway Bank Full time

    Job DescriptionJob DescriptionIf you have a great attitude, outgoing personality and enjoy working in a fun sales environment, The Callaway Bank has openings for a Teller/Lead Teller/Senior Teller at our Columbia location. Primary responsibilities center on developing and maintaining deposit relationships and selling appropriate products and services while...

  • Teller Supervisor

    1 month ago


    Columbia, United States 1st National Bank Of Waterloo Full time

    Job DescriptionJob DescriptionSummary: A Teller Supervisor leads and directs the Teller staff and operations in order to deliver excellent customer service to all Bank customers. Monitors the Teller area activity to ensure compliance with the Bank’s policies and procedures. Provides input to Center Manager regarding Teller operations and performance in...

  • Head Teller

    3 weeks ago


    Columbia, United States SC State Credit Union Full time

    Job DescriptionJob DescriptionJoin our team at SC State Credit Union as a Full Time Head Teller, at our Lower Richland Branch, located in Columbia, where you will have the opportunity to lead a dynamic team, provide exceptional customer service, and drive financial empowerment in our community. As a Head Teller, you will play a key role in guiding our...


  • West Columbia, United States TD Bank Group Full time

    We are working to deliver a legendary mobile experience. If your experience is less than optimal, please visit us on a desktop or laptop. **Store Customer Experience Coordinator Sumter Hwy** 351718BR Retail Banking Customer Service Columbia , SC March 2, 2022 **Company Overview** **About TD Bank, Americas Most Convenient Bank** TD Bank, Americas Most...


  • Columbia, South Carolina, United States The Susan Horak Group Full time

    Rental Lead Coordinator Job DescriptionWe are seeking a highly skilled Rental Lead Coordinator to join our team at The Susan Horak Group. As a Rental Lead Coordinator, you will play a crucial role in generating and scheduling rental leads for our properties.Key Responsibilities:Answer Incoming Calls: Respond to incoming calls from current tenants,...


  • Columbia, South Carolina, United States Peak Living Full time

    Lead Maintenance Coordinator Position at Peak LivingPeak Living is actively searching for a skilled Lead Maintenance Coordinator to become part of their dynamic team. As a rapidly expanding property management firm, they oversee numerous communities throughout the United States.About the Company: Peak Living is committed to fostering successful growth by...


  • Columbia, Missouri, United States The Callaway Bank Full time

    Job SummaryThe Callaway Bank is seeking a highly motivated and customer-focused individual to join our team as a Teller/Lead Teller/Senior Teller at our Columbia location. As a key member of our banking team, you will be responsible for developing and maintaining deposit relationships, selling appropriate products and services, and efficiently processing...


  • Columbia, South Carolina, United States BE&K Building Group Full time

    The Senior Project Manager plays a pivotal role in overseeing all aspects of project administration, ensuring compliance with contractual obligations, agreements with trade partners, purchase orders, and effective risk management. This position also entails managing overall work performance, quality assurance, and team progress in alignment with the project...


  • Columbia, Missouri, United States The Callaway Bank Full time

    The Callaway Bank is seeking a highly skilled and motivated individual to join our team as a Teller/Lead Teller/Senior Teller at our Columbia location. As a key member of our banking team, you will be responsible for developing and maintaining deposit relationships and selling appropriate products and services while efficiently processing daily...


  • Columbia, Missouri, United States The Callaway Bank Full time

    Job OverviewThe Callaway Bank is seeking a highly skilled and motivated individual to join our team as a Teller/Lead Teller/Senior Teller at our Columbia location. This role is responsible for developing and maintaining deposit relationships and selling appropriate products and services while efficiently processing daily transactions.Key...


  • Columbia, United States Adient Full time

    JOB DESCRIPTION We are a global leader in automotive seating because of our people — a team of adventurous thinkers and passionate high performers who make it all possible. We pride ourselves on being at the vanguard of new industry trends and technologies. When you join Adient, you’ll play an important role in helping us improve the experience of a...


  • Columbia, Maryland, United States BigBear Inc Full time

    Position OverviewBigBear Inc. is in search of a seasoned Program Coordinator with expertise in scheduling to contribute to an acquisitions contract.This role requires full-time on-site engagement and necessitates a customer-specific polygraph examination.Key ResponsibilitiesEngage with the Planning, Programming, Budgeting, and Execution (PPBE)...


  • Columbia, South Carolina, United States KCI Technologies Full time

    Overview Join Us in Our Mission At KCI Technologies, we are dedicated to fostering a thriving community that delivers exceptional value to our employee-owners. Our commitment to excellence is reflected in our innovative solutions, and we prioritize the growth and support of our team members. We believe in rewarding dedication and integrity, ensuring...


  • Columbia, South Carolina, United States Carter Lumber Full time

    Job OverviewThe Installation Sales Supervisor at Carter Lumber is essential in managing installation services, repairs, and renovation projects executed by a dedicated team of installers. This role demands a comprehensive knowledge of construction materials, regional regulations, and installation methodologies, coupled with a strong dedication to client...


  • West Columbia, United States DSV Air & Sea Full time

    If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying. Job area: Terminal/Warehouse/TransportDSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has...


  • Columbia, South Carolina, United States Boone Health Full time

    Position Overview: Lead Front Office AdministratorRole SummaryThe Lead Front Office Administrator is essential in managing patient interactions at our healthcare facility. This role encompasses overseeing patient check-in processes, scheduling appointments, maintaining financial records, and ensuring a seamless experience for all patients.Key...


  • Columbia, South Carolina, United States Boone Health Full time

    Position Overview: Lead Front Office AdministratorRole SummaryThe Lead Front Office Administrator is essential in managing patient interactions at our healthcare facility. This role involves overseeing patient check-in processes, scheduling appointments, maintaining financial records, and ensuring a seamless experience for all patients.Key...


  • Columbia, South Carolina, United States Boone Health Full time

    Position Overview: Lead Front Office AdministratorRole SummaryThe Lead Front Office Administrator is essential in managing patient interactions at our healthcare facility. This role encompasses overseeing patient check-in processes, scheduling appointments, maintaining financial records, and ensuring a seamless experience for patients visiting our office.Key...