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Restaurant Operations Manager

1 month ago

North Wales, Pennsylvania, United States SUMMERWOOD MASTER Full time
Job Title: Restaurant Operations Manager

Join Summerwood Master as a Restaurant Operations Manager and take on a challenging role that requires strong leadership and operational skills. As a key member of our team, you will be responsible for driving excellence in customer service, maintaining company standards, and supervising food handling procedures and operational processes.

Key Responsibilities:
  • Drive customer-focused culture by serving as a role model in resolving customer issues and training managers and crew to meet or exceed customer service standards.
  • Analyze sales, labor, inventory, and other controllable accounts on a continual basis and take corrective action to meet or achieve margin and sales growth targets.
  • Ensure that facilities and equipment are maintained to Company standards.
  • Direct all restaurant-level HR activity, including crew hiring decisions, learning zone planning, performance management, compensation, and employee relations issues.
Requirements:
  • High school diploma or GED.
  • Supervisory experience in either a food service or retail environment.
  • Demonstrated ability to maintain financial controls and coach and train hourly employees.
  • Proven ability to drive customer satisfaction, financial performance, and employee satisfaction.
About Summerwood Master:

Summerwood Master is a leading company in the food service industry, committed to delivering exceptional customer experiences and driving business growth. We are seeking a talented and motivated individual to join our team as a Restaurant Operations Manager.