Backroom Operations Manager

3 weeks ago

North Wales, Pennsylvania, United States HomeGoods Full time

At HomeGoods, we're always looking for talented individuals to join our team as a Backroom Operations Manager. In this role, you'll be responsible for executing receiving and merchandising standards while ensuring our Associates are processing efficiently and effectively. You'll also work closely with your team to maintain a clean and organized store, providing an excellent customer experience by engaging and interacting with all customers.

Key Responsibilities:

  • Create a positive internal and external customer experience
  • Promote a culture of honesty and integrity; maintain confidentiality
  • Orchestrate truck delivery, prioritizing the processing of merchandise onto the sales floor
  • Train and mentor Associates on merchandising and processing principles
  • Ensure merchandise is properly tagged, hung, secured, and coded
  • Communicate with the Coordinator on Duty to ensure efficient flow of goods to sales floor
  • Ensure Associates complete tasks and activities according to store plan; prioritize as needed
  • Monitor productivity of team and coach as necessary
  • Organize and rotate back stock for easy replenishment
  • Maintain and uphold merchandising philosophy and signage standards
  • Maintain all organizational, cleanliness and recovery standards for the backroom area
  • Ensure compliance with recycling and, where applicable, hazardous waste programs
  • Communicate accurately and effectively with management and Associates when setting and addressing priorities; provide progress updates
  • Provide and accept recognition and constructive feedback
  • Partner with Management on Associate training needs to increase effectiveness
  • Ensure adherence to all labor laws, policies, and procedures
  • Promote credit and loyalty programs
  • Support and participate in store shrink reduction goals and programs
  • Promote safety awareness and maintain a safe environment
  • Other duties as assigned

Requirements:

  • Able to work a flexible schedule, including nights and weekends
  • Superior communication and organizational skills with attention to detail
  • Capable of multi-tasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Team player, working effectively with peers and supervisors
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Able to train others
  • 1 year retail and 6 months of leadership experience

Benefits:

  • Associate discount
  • EAP
  • Smoking cessation
  • Bereavement
  • 401(k) Associate contributions
  • Child care & cell phone discounts
  • Pet & legal insurance
  • Credit union
  • Referral bonuses

Additional Benefits:

  • 401(k) match
  • Medical/dental/vision
  • HSA
  • Health care FSA
  • Life insurance
  • Short/long term disability
  • Paid parental leave
  • Paid holidays/vacation/sick
  • Auto/home insurance discounts
  • Scholarship program
  • Adoption assistance

This position has a starting pay range of $14.00 to $14.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Applicants with arrest or conviction records will be considered for employment.

At HomeGoods, we embrace the unknown⁠ - with new products, new challenges and new ways to make a house a home. Our products add little, special touches to customers' lives and our people do the same for each other. Everyone supports each other to Discover Different - here and throughout the entire TJX family, which includes TJ Maxx, Marshalls, Sierra, and Homesense.

Discover Different means we embrace each other's differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

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