Automotive Operations Director

2 days ago


South Haven, Michigan, United States Betten Baker South Haven Full time
Job Title: Automotive Operations Director

Betten Baker South Haven is seeking a highly experienced and skilled Automotive Operations Director to lead our Fixed Operations department. As a key member of our team, you will be responsible for overseeing the service, parts, and collision operations at our dealership.

Key Responsibilities:
  • Manage and Motivate Team Members: Lead and manage a team of Service Advisors, Parts Counter staff, Estimators, and Technicians to ensure exceptional customer service and high-quality workmanship.
  • Implement Operational Excellence: Develop and implement processes that deliver a world-class customer experience, drive sales growth, and improve profitability.
  • Grow Service and Collision Volume: Develop and execute strategies to increase service and collision revenue, while maintaining high customer satisfaction ratings.
  • Compliance and Risk Management: Ensure compliance with manufacturer warranty and policy procedures, as well as company, factory, and government regulations.
  • Department Maintenance and Upkeep: Oversee the maintenance and upkeep of the department, including inventory management, receivables, and policy expenses.
Requirements:
  • 10+ Years of Experience: Proven experience in the retail automotive service, collision, and parts business, with a minimum of 10 years of experience in a leadership role.
  • Industry Knowledge: Extensive knowledge of service lane, collision estimating, and parts operations, with experience in General Motors and CDK dealer management systems a plus.
  • Leadership Skills: Strong leadership and management skills, with the ability to motivate and develop team members.
  • Education: High School Diploma or equivalent, with a college degree preferred.
Benefits:
  • Competitive Salary: A competitive salary and bonus structure.
  • Benefits Package: A comprehensive benefits package, including health, dental, life, and vision insurance, 401(k), and paid time-off.
  • Professional Development: Opportunities for continued professional development and growth.


  • South Haven, Michigan, United States Betten Baker South Haven Full time

    Job Opportunity at Betten Baker South HavenBetten Baker South Haven, a leading automotive group in western Michigan, is seeking a highly skilled and experienced Fixed Operations Director to lead our service, parts, and collision operations at our GM store in South Haven, MI.About the RoleThis is a full-time, salaried position with a performance-based bonus....


  • South Haven, Michigan, United States Betten Baker South Haven Full time

    Lead Fixed Operations at Betten Baker South HavenBetten Baker South Haven, a leading auto group in western Michigan, is seeking a seasoned Fixed Operations professional to oversee all service, parts, and collision operations at our GM store in South Haven, MI. If you have a proven track record of driving sales growth, customer satisfaction, and...


  • South Haven, Michigan, United States Creative Dining Services Full time

    Executive Director of Dining OperationsAbout the RoleCreative Dining Services is seeking a highly skilled and experienced Executive Director of Dining Operations to lead our dining services operations at Palisades in Covert, MI. As a key member of our team, you will be responsible for driving high levels of customer satisfaction and positive public...


  • South Haven, Michigan, United States Creative Dining Services Full time

    About the RoleWe are seeking a highly skilled and experienced Executive Director of Dining Operations to join our team at Creative Dining Services. As a key member of our leadership team, you will be responsible for leading our dining services operations with a focus on delivering exceptional customer experiences.Key ResponsibilitiesCustomer Satisfaction:...


  • Grand Haven, Michigan, United States Preferred Auto Dealerships Full time

    Job OverviewAutomotive Dealership Office ManagerAs a key player in our organization, the Office Manager will oversee the financial operations of our dealership, ensuring accuracy and efficiency in all accounting processes.Collaborates with the Controller to supervise the financial accounting framework and staff across all dealership locations.Provides...


  • Grand Haven, Michigan, United States Preferred Auto Dealerships Full time

    Job OverviewAutomotive Dealership Office ManagerCollaborates with the financial Controller to oversee the accounting systems and personnel across all dealership locations.Provides necessary support and direction as required.Oversees the daily functions of all accounting departments and Controllers.Conducts daily reconciliations of the company’s bank...


  • Grand Haven, Michigan, United States Preferred Auto Dealerships Full time

    Job OverviewAutomotive Office SupervisorCollaborates with the financial Controller to oversee the accounting systems and personnel across all dealership locations.Provides essential support and direction as required.Oversees the daily functions of all accounting departments and Controllers.Responsible for daily reconciliation of the company’s bank...


  • South Haven, Michigan, United States Creative Dining Services Full time

    About the RoleWe are seeking a highly skilled and experienced Executive Director of Dining Services to join our team at Creative Dining Services. As a key member of our management team, you will be responsible for leading our dining services operations with a focus on delivering exceptional customer experiences.Key ResponsibilitiesCustomer Satisfaction:...


  • Grand Haven, Michigan, United States Comprehensive Pharmacy Services Full time

    Job SummaryWe are seeking a highly skilled and experienced Director of Pharmacy Operations to join our team at Comprehensive Pharmacy Services. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our pharmacy department, ensuring that we provide high-quality patient care and services to our clients.Key...

  • Machine Operator

    2 weeks ago


    Grand Haven, Michigan, United States Workbox Staffing Full time

    Job TitleA manufacturing company in a similar industry is currently hiring Machine Operators for their 2nd shift position. These operators will assist in manufacturing and assembling parts for the automotive and industrial kitchen industries. The ideal candidates must be able to keep up with production pace, follow directions, wear the necessary safety gear,...

  • Automotive Technician

    2 weeks ago


    Grand Haven, Michigan, United States Ottawacorc Full time

    OCRC Working Hours:Monday-Thursday 7 AM-4:30 PM, Friday 7-11 AMOttawa County Road Commission is currently seeking an Automotive Technician to join our team in North Holland.Key Responsibilities:Conduct routine maintenance tasks such as oil changes, tune-ups, and equipment repairs. This role also involves tire repairs and replacements, as well as electrical...


  • South Haven, Michigan, United States Freudenberg Group Full time

    About Us:Vibracoustic, a proud member of the Freudenberg Group, is dedicated to enhancing the comfort of mobility and addressing the NVH (Noise, Vibration, Harshness) challenges faced by our automotive partners.Your Role:As a Supply Chain Project Leader, you will play a crucial role in our team, ensuring a seamless and quiet ride experience in every...


  • South Haven, Michigan, United States Visteon Full time

    About the RoleVisteon is a technology company that develops and builds innovative digital cockpit and electrification products at the leading-edge of the mobility revolution.We are seeking a Regional Sales Leader to drive new business wins and increase overall program profitability in the region.Key Responsibilities:Develop and Drive Strategic Commercial...


  • South Haven, Michigan, United States Clinical Management Consultants Full time

    About the RoleWe are seeking a seasoned nurse leader to oversee our Surgical Services unit as a Nurse Manager. This is a key leadership position that requires a strong clinical background, excellent leadership skills, and the ability to work collaboratively with a diverse team.Key ResponsibilitiesOperational Leadership: Oversee the daily operations of the...


  • Grand Haven, Michigan, United States Preferred Chevrolet Buick GMC Full time

    About UsPreferred Chevrolet Buick GMC is a family-owned automotive dealership serving West Michigan for over 35 years. We prioritize creating a positive work environment for our employees, recognizing them as our greatest asset. Our team has contributed to our success, earning us various awards and recognition.Our ValuesFamily-Oriented: We are a family-owned...


  • Grand Haven, Michigan, United States Trinity Health Full time

    Job SummaryTrinity Health is seeking a highly skilled and experienced physician to serve as Medical Director for our Hospice program. As a key member of our team, you will be responsible for providing medical leadership and direction to our hospice care services.Key ResponsibilitiesMedical Direction: Provide overall medical direction to our hospice care...


  • Grand Haven, Michigan, United States CPS Solutions, LLC Full time

    Position Overview: As a Clinical Pharmacist at CPS Solutions, LLC, you will play a vital role in ensuring the accurate dispensing of medications and maintaining the integrity of the pharmacy operations. Employment Type: Full-time Staff Pharmacist Key Responsibilities: - Accurately fill medication orders and ensure compliance with pharmacy regulations. -...

  • **General Manager I

    1 week ago


    South Lyon, Michigan, United States Advance Auto Parts Full time

    **Job Summary**We are seeking a highly skilled and experienced General Manager to lead our retail store in South Lyon, MI. As a General Manager, you will be responsible for inspiring our team, helping our customers succeed, and growing our business with integrity.**Key Responsibilities**Achieve overall store sales goals and service objectivesManage and grow...

  • **General Manager I

    24 hours ago


    South Lyon, Michigan, United States Advance Auto Parts Full time

    **Job Summary**We are seeking a highly skilled and experienced General Manager to lead our retail store in South Lyon, MI. As a General Manager, you will be responsible for inspiring our team, helping our customers succeed, and growing our business with integrity.**Key Responsibilities**Achieve overall store sales goals and service objectivesManage and grow...


  • Grand Haven, Michigan, United States Hospice of Holland Full time

    Position Title: Nurse PractitionerEmployment Type: Full-TimeStandard Work Hours: Monday to Friday, 8 am - 5 pmIncludes rotating weekends, holidays, and on-call supportCompensation based on experienceBenefits Overview:Comprehensive medical, dental, and vision coverageLife and disability insurance options401(k) retirement plan with employer matchingGenerous...