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Executive Director of Dining Operations

2 months ago


South Haven, Michigan, United States Creative Dining Services Full time
About the Role

We are seeking a highly skilled and experienced Executive Director of Dining Operations to join our team at Creative Dining Services. As a key member of our leadership team, you will be responsible for leading our dining services operations with a focus on delivering exceptional customer experiences.

Key Responsibilities
  • Customer Satisfaction: Drive high levels of customer satisfaction and positive public relations, ensuring account retention.
  • Budget Management: Develop and manage unit operating budgets, providing accurate data for effective planning and control.
  • Team Development: Train and develop employees for maximum productivity and high morale, ensuring compliance with company policies and procedures.
  • Quality Standards: Implement and maintain quality standards across all food service operations.
  • Marketing Programs: Assist in planning and analyzing merchandising and marketing programs, ensuring compliance.
  • Compliance: Ensure compliance with company policies, procedures, and standards, conducting ongoing analysis and recommending operational changes.
  • Health and Safety: Ensure compliance with health codes and quality assurance standards, including the C.L.E.A.N.Works program.
  • Purchasing: Follow company and account purchasing policies and procedures, maximizing resource utilization and sustainability efforts.
Requirements
  • Bachelor's degree in Hospitality, Management, or related field preferred.
  • 5+ years of experience in a managerial role within the food service industry. Top-of-account experience preferred.
  • Strong leadership and team-building skills.
  • Excellent communication and interpersonal abilities.
  • Knowledge of health codes and quality assurance standards.
What We Offer
  • Competitive pay
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Bonus opportunities
  • 401(k) with a company match
  • Paid time off
  • And much, much more