Leasing Consultant
14 hours ago
Eagle Rock Properties is a leading real estate firm offering investment management, property management, and construction management services. We are seeking a highly motivated and customer-focused Leasing Consultant to join our team.
Job Summary:The Leasing Consultant will be responsible for maximizing property occupancy by generating qualified traffic, networking within the local community, scheduling appointments, promoting resident retention, and providing exceptional customer service.
Key Responsibilities:- Greet prospective residents and provide property tours
- Process lease applications and qualify residents
- Coordinate with the marketing team to place online ads and ensure signage is correctly positioned
- Support the Community Manager with general office maintenance by answering phones and performing other administrative tasks
- Maintain an up-to-date market study of primary competitors
- Provide high-quality customer service to residents and prospective residents
- Effectively showcase the features and benefits of the apartments and communities
- Identify strengths and weaknesses of alternative sales approaches; overcome objections and create excitement
- Accurately prepare all lease-related documents
- Consistent and timely follow-up on all calls, emails, and site visits
- 1-2 years of high-quality customer service experience
- Prior leasing and lease-up experience preferred
- Strong communication and marketing skills
- Professional and positive attitude
- College degree preferred
- Proficient in Microsoft Office Suite, Outlook
- Must be able to work weekends and have a reliable way to get to work
Eagle Rock Properties provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
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