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Parking Compliance Officer
2 months ago
The Parking Compliance Officer is responsible for overseeing the parking facilities, ensuring adherence to regulations and maintaining a secure environment. This role involves monitoring for any unusual activities and collaborating with security personnel when necessary.
Key Responsibilities:
- Provide outstanding customer service, particularly in challenging situations.
- Maintain professionalism and composure when interacting with difficult patrons.
- Utilize advanced License Plate Recognition (LPR) technology to ensure compliance with parking regulations.
- Issue notices for vehicles that violate parking policies.
- Enforce time restrictions in designated areas using the LPR system.
- Keep the LPR vehicle in pristine condition to uphold a professional image.
- Report any customer service concerns to management promptly.
- Assist businesses with parking validation inquiries.
- Guide customers in the proper use of payment stations and perform minor maintenance as necessary.
Qualifications:
- High school diploma or equivalent preferred.
- Proficient in Microsoft Windows and related software applications (Word, Excel, Access, Outlook).
- Familiarity with both Android and Apple operating systems.
- Strong verbal and written communication abilities.
- Valid driver's license is mandatory.
- Clean Motor Vehicle Report (MVR) is required.
Physical Requirements:
- Ability to walk and stand for extended periods, up to 10 hours.
- Capability to bend, crouch, and reach as needed.
- Must be able to lift items weighing up to 50 lbs.
Working Environment:
- Outdoor work for prolonged periods, potentially throughout the entire shift.
- Exposure to various environmental conditions, including extreme temperatures.
Benefits for Full-Time Employees:
- Medical, Dental, and Vision coverage.
- Life and Disability insurance.
- 401K Plan with a generous employer match and immediate vesting.
- Generous Paid Time Off (PTO).