Relationship Manager

4 days ago

New York, New York, United States Moody's Full time
About the Role

We are seeking a highly skilled Relationship Manager to join our team at Moody's. As a key member of our Corporate & Professional Services segment, you will be responsible for driving sales growth and building strong relationships with our clients.

Key Responsibilities
  • Develop and execute sales strategies to meet or exceed annual sales goals and targets.
  • Work closely with sales colleagues and internal stakeholders to drive the sales process from beginning to end.
  • Lead the development of business within assigned territories and partner with Solution Specialists to develop clear, concise proposals and deliver targeted client demos.
  • Collaborate with Product Management and Product Strategy to promote improvement in product quality and the development of new sources of revenue.
  • Build and maintain strong relationships with clients by identifying gaps and recommending solutions leveraging market and technical knowledge.
  • Provide insightful and client-specific customer service and product overviews.
  • Assess the needs of the client by gaining an understanding of the specific issues facing the client based on their business requirements.
  • Identify additional products and services that clients may benefit from and introduce them appropriately into dialogue with clients.
  • Act as the market expert and provide product/service use cases during the sales cycle.
  • Serve as the main liaison between the client service team, the client, and the implementation services organization on each services opportunity.
  • Coordinate Moody's Analytics responses to requests for product and services information from prospects and clients.
  • Represent company at industry and company-sponsored events, as required.
  • Serve as functional and market expert to resolve client issues through the use of interpersonal skills.
  • Assist in the preparation and circulation of market insight to create awareness of Moody's expertise internally and externally.
  • Assist in the training of new team members.
  • Provide current forecasts and pipeline information to management.
Requirements
  • Undergraduate/first-level degree (e.g., Bachelor's degree) required, with coursework in business, economics, finance, marketing, or related fields.
  • 5+ years' experience working in direct business-to-business sales roles with a focus on serving customers in the Corporate & Professional Services segments.
  • Solid understanding of different parts of the global Corporate & Professional Services industries, including market dynamics and customers' business drivers.
  • Ability to present high-level information as well as detailed demonstrations of products & services.
  • Demonstrated ability to lead complex sales cycles to successful conclusion through use of consultative selling techniques.
  • Excellent verbal/written communication and presentation skills.
  • Ability to interact with senior executives both internally and externally.
  • Ability to work both independently and within a team environment, with focus and high attention to detail.

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