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Administrative Assistant

2 months ago

Hyannis, Massachusetts, United States One Medical Full time
{"title": "Administrative Assistant", "subtitle": "Member Support Specialist", "content": "

At One Medical, we're on a mission to transform healthcare by delivering exceptional care to our patients and members. As an Administrative Assistant, you'll play a vital role in ensuring a seamless and positive experience for our senior patients.

You'll be the first point of contact for patient feedback, providing support and assistance as needed. Your mastery of human connection and strong drive for service will make you an ambassador for our patients in office.

Responsibilities include:

  • Removing barriers to care and ensuring a truly exceptional in-office patient experience
  • Providing impeccable C-I-CARE in all patient interactions
  • Assisting with patient intake, same day schedule management, and follow-up scheduling
  • Monitoring patient feedback and assisting with outreach as necessary
  • Performing administrative tasks such as answering phone calls, sending faxes, and coordinating transportation for patients

You'll also contribute to team development through rounding, attending team huddles, and participating in team problem-solving.

Requirements include:

  • Proficiency in computer technology, including typing, navigating the internet, and using multiple software systems simultaneously
  • Strong knowledge of billing and insurance
  • Ability to work in a fast-paced environment and prioritize tasks effectively

We offer a competitive benefits package, including medical, dental, and vision plans, as well as free One Medical memberships for yourself and your loved ones.

Join our team and be part of a dynamic and empathetic team that's dedicated to delivering exceptional healthcare to our patients and members.

", "benefits": "
  • Competitive Medical, Dental, and Vision plans
  • Free One Medical memberships for yourself and your loved ones
  • Pre-Tax commuter benefits
  • PTO cash outs - Option to cash out up to 40 accrued hours per year
  • 50 per hour based on a full-time schedule
  • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance
  • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance
", "location": "Hyannis, MA"}