Customer Engagement Specialist

3 weeks ago


San Antonio, Texas, United States Texas Thrift San Antonio,TX #167 - Commerce Full time
Job Description

At Texas Thrift San Antonio,TX #167 - Commerce, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Engagement Specialist.

Key Responsibilities:

• Ensure the front of store is clean, neat, and presentable at all times.

• Partner with the store manager to complete janitorial tasks and maintain a positive store environment.

• Set up the Hiring Table to standard and direct candidates to the tablet or online application.

• Conduct walk-in screens and collaborate with the store manager on store-specific hiring events.

• Clearly communicate the benefits of donations to customers and direct them to the donation bin or drive-up.

• Distribute sale day flyers to customers leaving the store during promotional times.

• Make calls to local businesses to invite them to events, sale days, and discount days.

• Create events with the store manager to drive foot traffic and track results over the last year.

• Maintain a clean and organized store environment after events.

• Provide excellent customer service and communicate clearly with customers, making eye contact and addressing their needs.

Requirements:

• Must be at least 18 years of age.

• Ability to concentrate and pay close attention to detail.

• Excellent customer service and communication skills.

• Ability to read and write.

Physical Requirements:

• Lifting and carrying up to 10 lbs.

• Pushing and pulling 4-6 lbs. or force.

• Standing 90% of the time.



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