Customer Engagement Specialist
3 weeks ago
At Texas Thrift San Antonio,TX #167 - Commerce, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Engagement Specialist.
Key Responsibilities:
• Ensure the front of store is clean, neat, and presentable at all times.
• Partner with the store manager to complete janitorial tasks and maintain a positive store environment.
• Set up the Hiring Table to standard and direct candidates to the tablet or online application.
• Conduct walk-in screens and collaborate with the store manager on store-specific hiring events.
• Clearly communicate the benefits of donations to customers and direct them to the donation bin or drive-up.
• Distribute sale day flyers to customers leaving the store during promotional times.
• Make calls to local businesses to invite them to events, sale days, and discount days.
• Create events with the store manager to drive foot traffic and track results over the last year.
• Maintain a clean and organized store environment after events.
• Provide excellent customer service and communicate clearly with customers, making eye contact and addressing their needs.
Requirements:
• Must be at least 18 years of age.
• Ability to concentrate and pay close attention to detail.
• Excellent customer service and communication skills.
• Ability to read and write.
Physical Requirements:
• Lifting and carrying up to 10 lbs.
• Pushing and pulling 4-6 lbs. or force.
• Standing 90% of the time.
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