Chief Sales Operations Director
3 weeks ago
About Guitar Center
Guitar Center is a leading musical instrument retailer with over 225 retail stores across the United States. Our mission is to provide musicians and music enthusiasts with the best possible shopping experience, offering a wide selection of instruments, music lessons, and art supplies.
Job Description
The Chief Sales Operations Director is responsible for overseeing the day-to-day sales and operations of our retail stores, ensuring that our customers receive exceptional service and support. This role involves managing a team of sales associates, staying up-to-date on financial data and inventory, and ensuring that all products are available for purchase and displayed appropriately.
Responsibilities
- Manage and motivate a team of sales associates to meet sales objectives
- Stay current on financial data, inventory, and other statistics to inform business decisions
- Ensure that all products are available for purchase and displayed in an attractive and organized manner
- Oversee and manage payroll, recruiting, hiring, and training of store employees
- Responsible for executing operational tasks related to institutional sales and rental services on a daily basis for all accounts assigned
- Promote the Music & Arts lesson program and assist teachers
- Demonstrate outstanding customer service to each and every customer
- Additional duties as assigned
Requirements
To be considered for this role, you should have:
- A High School Diploma or Equivalent
- 2 years of relevant work experience
- 3-5 years retail experience
- Musical experience and interest
Benefits
Guitar Center offers a range of benefits to our employees, including:
- Medical, Dental, and Vision insurance
- 401K with company match
- Mental health support
- Paid sick, holiday, and vacation time
- Employee discount program
- Tuition reimbursement options
About You
We are looking for a motivated and experienced leader to join our team. If you have a passion for music and a track record of success in sales operations, we encourage you to apply. Estimated salary for this role is $80,000 - $110,000 per year, depending on experience.
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