Chief Sales Operations Director

3 weeks ago


Lake Wales, Florida, United States Guitar Center Full time

About Guitar Center

Guitar Center is a leading musical instrument retailer with over 225 retail stores across the United States. Our mission is to provide musicians and music enthusiasts with the best possible shopping experience, offering a wide selection of instruments, music lessons, and art supplies.

Job Description

The Chief Sales Operations Director is responsible for overseeing the day-to-day sales and operations of our retail stores, ensuring that our customers receive exceptional service and support. This role involves managing a team of sales associates, staying up-to-date on financial data and inventory, and ensuring that all products are available for purchase and displayed appropriately.

Responsibilities

  • Manage and motivate a team of sales associates to meet sales objectives
  • Stay current on financial data, inventory, and other statistics to inform business decisions
  • Ensure that all products are available for purchase and displayed in an attractive and organized manner
  • Oversee and manage payroll, recruiting, hiring, and training of store employees
  • Responsible for executing operational tasks related to institutional sales and rental services on a daily basis for all accounts assigned
  • Promote the Music & Arts lesson program and assist teachers
  • Demonstrate outstanding customer service to each and every customer
  • Additional duties as assigned

Requirements

To be considered for this role, you should have:

  • A High School Diploma or Equivalent
  • 2 years of relevant work experience
  • 3-5 years retail experience
  • Musical experience and interest

Benefits

Guitar Center offers a range of benefits to our employees, including:

  • Medical, Dental, and Vision insurance
  • 401K with company match
  • Mental health support
  • Paid sick, holiday, and vacation time
  • Employee discount program
  • Tuition reimbursement options

About You

We are looking for a motivated and experienced leader to join our team. If you have a passion for music and a track record of success in sales operations, we encourage you to apply. Estimated salary for this role is $80,000 - $110,000 per year, depending on experience.


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