Digital Experience Monitoring Solutions Expert

2 days ago


Mountain View, California, United States Dynatrace Full time

About Dynatrace

Dynatrace exists to make software work perfectly. Our platform combines broad and deep observability and continuous runtime application security with advanced AIOps to provide answers and intelligent automation from data. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.

We're an equal opportunity employer and value diversity in our team. At Dynatrace, you'll have the chance to be part of a global community that fosters collaboration and innovation.

Role Overview

We are looking for a Digital Experience Monitoring Solutions Expert to join our sales engine team. As a key member of our team, you will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and observability, with a specialization in Digital Experience Monitoring and Business Analytics.

Your Responsibilities

  • You will execute great demos that demonstrate the Dynatrace unique approach in solving customer pain points.
  • You will manage and execute Proof of Concept (POC) onsite and remote, building key relationships with Dynatrace customers and completing Request for Information (RFI) & Request for Proposal (RFP).
  • You will work across teams including Dynatrace's innovation labs, Expert Services consultants, Customer Success Managers (CSMs), and marketing.
  • You will create and modify Dynatrace template presentations to attend specific customer demands.
  • You will not only work with internal sales teams but also with partners, supporting their teams in customers and being a technical point of contact for them (trusted advisor/technical coach).

Your Qualifications

  • Bachelor's degree in Computer Science or equivalent education or experience required.
  • 5+ years of experience within the digital experience monitoring space with tools such as AppDynamics, DataDog, New Relic, Catchpoint, GlassBox, Quantum Metric, Full Story, and Blue Triangle.
  • Experience with instrumenting, configuring, and customizing real user monitoring agents for both web and mobile apps.
  • Experience with leveraging query languages or business intelligence tools to extract performance and business answers from real user monitoring data.
  • Advanced experience with web technologies such as JavaScript, Angular, React, HTML, and CSS.
  • Experience with session-replay tools.
  • Experience with mobile frameworks such as Cordova, Flutter, React Native, Xamarin, and .NET Maui.
  • Experience with tag management technologies such as Google Tag Manager and Adobe Experience Manager/Cloud.
  • Knowledge with cloud platforms, including AWS, Azure, or GCP.
  • Experience with modern technologies like containers, Kubernetes/OpenShift, Serverless functions, and CI/CD pipelines.

Why Choose Dynatrace?

  • We've been named a leader in the 2024 Gartner Magic Quadrant for Digital Experience Management.
  • We invest heavily in product innovation, ensuring market-leading customer value, continuous innovation, and quick adoption.
  • We're trusted by over half of Fortune's Top 10 companies.
  • We offer a culture of excellence with competitive compensation packages that recognize and reward greatness.

Compensation Package

  • The base salary range for this role is $165,000 to $185,000. Your salary will be determined based on your experience, skills, education, and location.
  • Our total compensation package includes unlimited personal time off, an employee stock purchase plan, and a reward system.
  • We also offer medical/dental benefits, and a company matching 401(k) plan for retirement.


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