Operations Supervisor

1 month ago

Richmond, Kentucky, United States Framebridge Full time
Job Title
Operations Supervisor (Nights)

Job Description

About Us
Framebridge is a consumer business that has reimagined the custom framing experience. We deliver beautiful, convenient custom framing for a modern lifestyle through our digitally-native online experience, convenient retail locations, and centralized manufacturing studios. Our mission is to build a great team across various disciplines, including ecommerce, retail, design, and manufacturing.

Position Overview
As a Supervisor, you will have the opportunity to invest in others and develop a people-focused leadership style. You will assist the Operations Manager in leading and developing your team, ensuring the highest levels of safety, quality, attendance, performance, and engagement are maintained. You will provide daily support on the operations floor, act as a backup for other supervisory team members, and accomplish manufacturing staff results by communicating job expectations and monitoring progress.

Key Responsibilities
  • Oversee the operations team on the shift, providing daily support on the operations floor
  • Act as a backup for other supervisory team members
  • Accomplish manufacturing staff results by communicating job expectations, planning, monitoring, and appraising job results, coaching, counseling, and disciplining employees, initiating, coordinating, and enforcing systems, policies, and procedures
  • Maintain staff by recruiting, selecting, orienting, and training employees, developing personal growth opportunities
  • Maintain workflow by monitoring steps of the process, setting processing variables, observing control points and equipment, monitoring personnel and resources, studying methods, implementing cost reductions, developing reporting procedures and systems, facilitating corrections to malfunctions within process control points, initiating and fostering a spirit of cooperation within and between departments
  • Complete production plan by scheduling and assigning personnel, accomplishing work results, establishing priorities, monitoring progress, revising schedules, resolving problems, reporting results of the processing flow on shift production summaries
  • Maintain quality service by establishing and enforcing organization standards
  • Ensure operation of equipment by calling for repairs, evaluating new equipment and techniques
  • Provide manufacturing information by compiling, initiating, sorting, and analyzing production performance records and data, answering questions, and responding to requests
  • Create and revise systems and procedures by analyzing operating practices, recordkeeping systems, forms of control, and budgetary and personnel requirements, implementing change
  • Maintain a safe and clean work environment by educating and directing personnel on the use of all control points, equipment, and resources, maintaining compliance with established policies and procedures
  • Resolve personnel problems by analyzing data, investigating issues, identifying solutions, recommending action
  • Maintain professional and technical knowledge by reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices
  • Contribute to team effort by accomplishing related results as needed
  • Other assignments directed by the Operations Manager
Qualifications
  • High School Diploma or equivalent required
  • 1-2 Year of Lead or Management Experience
  • Ability to work Night shifts, Monday through Thursday 8pm-6:30am
  • Excellent communication skills at all levels
  • Great work ethic and ability to motivate others
  • Team player who inspires and acts as a coach
  • Accept continuous improvement as a value of the organization and be responsible for identifying performance
  • Drive improvement in processes through Kaizen events that lead to improved performance
  • Establish annual personal goals and objectives
  • Determine career plans for each departmental employee based on capability
  • Lead an environment driven to achieve business results
  • Establish a training and certification process for each job on the team
  • Encourage teamwork, cooperation, and ownership
Required Experience
  • Expertise in leading an assembly operation
  • Minimum 2 years of leadership experience in a manufacturing environment
  • Demonstrated ability to take direction on and implement continuous improvement activities
  • Experience in a fast-paced consumer business
Preferred Skills
  • Proficient skills with computers and manufacturing-related software
  • Strong written and verbal communication skills
Expected Outcomes
  • Drive business results through a respect for people
  • Drive a complete ownership of results
  • The first pass quality yields for the business will be consistently approaching 100 percent
  • The organization will deliver consistently around 100% on-time to SLA / schedule
  • The organization will be focused on goal attainment
  • Employees will be cohesive, motivated, and engaged, with a focus on business priorities
Time Type
Full time

Framebridge is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.

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