IT Support Specialist

3 weeks ago


Albuquerque, New Mexico, United States Sabio Systems Full time
Job Title: IT Support Specialist

We are seeking a highly skilled IT Support Specialist to join our team at Sabio Systems. As an IT Support Specialist, you will be responsible for providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently.

Key Responsibilities:

  • Provide first-level technical support to clients via phone, email, or chat
  • Diagnose and resolve technical issues with desktop computers, peripherals, and software
  • Assist clients with troubleshooting and maintenance of their IT systems
  • Document and track technical issues and resolutions
  • Collaborate with senior technical staff to resolve complex technical issues

Requirements:

  • Operational knowledge of Windows O/S and business applications
  • Previous experience with InTune is a plus
  • Basic knowledge of Mobile Device Management (MDM) systems
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment

About Sabio Systems:

Sabio Systems is a leading provider of professionals on a temporary and direct-hire basis for positions and projects in Accounting, Finance, Information Technology, Legal, Medical, and Business Operations. We are committed to providing exceptional service to our clients and candidates, and we are seeking a highly skilled IT Support Specialist to join our team.



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