Senior Process Manager

3 weeks ago


Coppell, Texas, United States Amazon Full time
Job Title: Sr. Process

The Amazon Extra Large (AMXL) team is seeking an experienced leader to drive stakeholder development and performance across the AMXL network.

Key Responsibilities:
  • Partner with XLSC program stakeholders to drive network standardization.
  • Develop solutions for gaps in the standard work process by owning the integration and development of standard work.
  • Seek to understand business problems, automation limitations, scaling factors, boundary conditions, and reasons behind executive level decisions.
  • Partner with teams across the business to source, allocate, and coordinate resources.
  • Work with Field Operations to improve knowledge and improve safety, quality, productivity, and identify growing trends.
  • Oversee gaps between teams, processes, and systems, helping teams reduce exposure to classic failure modes.
  • Solve vague, complex problems and proactively identify and mitigate risks.
  • Work with program managers, business leadership teams, and the executive team to communicate and impact critical business initiatives.
Requirements:
  • 2+ years of program or project management experience.
  • Experience using data and metrics to determine and drive improvements.
  • Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.
Preferred Qualifications:
  • Master's degree, or MBA in business, operations, organizational development, instructional design or related field.
  • 5+ years of experience driving process improvements.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

For individuals with disabilities who would like to request an accommodation, please visit

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies.

Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position.

The base pay for this position ranges from $111,300/year in our lowest geographic market up to $189,000/year in our highest geographic market.

Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.



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